• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Can't access Plesk and can't start sw-cp-service

StefMG

New Pleskian
Hi, after adding an IP to the firewall whitelist i can't access to Plesk. (Message ERR_CONNECTION_REFUSED)
I try to plesk repair installation but it fail because service sw-cp-service can't restart

this is journalctl -xe
Unit sw-cp-server.service has begun starting up. Apr 13 15:51:52 serv.name.com sw-cp-serverd[930]: nginx: [emerg] "fastcgi_busy_buffers_size" must be less than the size of all "fastcgi_buffers" minus one buffer in /etc/sw-Apr 13 15:51:52 serv.name.com sw-cp-serverd[930]: nginx: configuration file /etc/sw-cp-server/config test failed Apr 13 15:51:52 serv.name.com systemd[1]: sw-cp-server.service: control process exited, code=exited status=1 Apr 13 15:51:52 serv.name.com systemd[1]: Failed to start Startup script for Plesk control panel server. -- Subject: Unit sw-cp-server.service has failed -- Defined-By: systemd -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel -- -- Unit sw-cp-server.service has failed. -- -- The result is failed. Apr 13 15:51:52 serv.name.com systemd[1]: Unit sw-cp-server.service entered failed state. Apr 13 15:51:52 serv.name.com systemd[1]: sw-cp-server.service failed. Apr 13 15:51:53 serv.name.com unix_chkpwd[947]: password check failed for user (root) Apr 13 15:51:55 serv.name.com sshd[911]: Disconnected from 42.192.94.81 port 57356 [preauth] Apr 13 15:51:57 serv.name.com systemd[1]: sw-cp-server.service holdoff time over, scheduling restart. Apr 13 15:51:57 serv.name.com systemd[1]: Stopped Startup script for Plesk control panel server. -- Subject: Unit sw-cp-server.service has finished shutting down -- Defined-By: systemd -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel -- -- Unit sw-cp-server.service has finished shutting down. Apr 13 15:51:57 serv.name.com systemd[1]: Starting Startup script for Plesk control panel server... -- Subject: Unit sw-cp-server.service has begun start-up -- Defined-By: systemd -- -- Unit sw-cp-server.service has begun starting up. Apr 13 15:51:58 serv.name.com sw-cp-serverd[1008]: nginx: [emerg] "fastcgi_busy_buffers_size" must be less than the size of all "fastcgi_buffers" minus one buffer in /etc/swApr 13 15:51:58 serv.name.com sw-cp-serverd[1008]: nginx: configuration file /etc/sw-cp-server/config test failed Apr 13 15:51:58 serv.name.com systemd[1]: sw-cp-server.service: control process exited, code=exited status=1 Apr 13 15:51:58 serv.name.com systemd[1]: Failed to start Startup script for Plesk control panel server. -- Subject: Unit sw-cp-server.service has failed -- Defined-By: systemd -- Unit sw-cp-server.service has failed. -- -- The result is failed. Apr 13 15:51:58 serv.name.com systemd[1]: Unit sw-cp-server.service entered failed state. Apr 13 15:51:58 serv.name.com systemd[1]: sw-cp-server.service failed. Apr 13 15:51:58 serv.name.com postfix/smtpd[15774]: connect from unknown[31.210.20.93]

Can you give me any help?
 
Last edited:
Have you modified default lines:

fastcgi_buffers 16 16k;
fastcgi_buffer_size 32k;

in /etc/sw-cp-server/config ?
 
Yes, I have modify this value but in other file /etc/nginx/nginx.conf
how can restore default value?

I had try to restore this lines and restart nginx and sw-cp-service but sw-cp-service fail
 
Last edited:
Ok, thank you @IgorG
I fix it modify the value in the file /etc/sw-cp-server/config
Them /etc/init.d/psa restart and all services start
 
Back
Top