Can't create mail alias

[x75]

Hi there,

I can't create new E-Mail alias. When I try to create an alias (let's say "alias@domain.tld") for "info@domain.tld" I get an error:

Error: Unable to add new mail alias: Mail name info already exists in this domain.

Which is right, since I'm trying to add an alias to that Mail name. So it should be a good thing that info is already there!

I'm running MailEnable Standard 1.981

What am I missing here?

Thanks
Johannes

 

[tiramisu]

Hi Johannes,

you try to add alias@domian.com and received an error that info@domain.com already exist?
maybe there is some misconfiguration or records in db. you should check it.

btw, you may try to contact support team

 

[x75]

Hi tiramisu,

thats correct, when I tried to add an alias it told me that the, mail i was adding it to was already there.

But the good news: I installed the 8.2.0.1 update and that solved the problem.

Thanks for your help
Johannes

 

[tiramisu_]

good news