• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Can't receive eMails

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DieterWerner

Regular Pleskian
Since a few days I can't receive any eMail
I did a restore of the backup of the last day the Mailserver worked in a proper way.
After that I was able to send and receive just one eMail.
The queue contains all the not delivered (incomming) mails.
repair mail -y
was useless as well as
repair all -y
So what can I do?
 
It is hard to suggest a solution without much details of the error.
What is the bounce back message you are getting?
 
Plesk Obsidian Version 18.0.31 has been istalled by Plesk yesterday in the afternoon.
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Plesk Premium Antivirus no longer fails to start on Plesk servers that have no Plesk Premium Antivirus license key, have TLSv1 disabled for sw-cp-server, have IPv6 disabled, and do not have the /etc/sw-cp-server/conf.d/ipv6_ports.inc file on the file system.(PPPM-12368)
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Now the email server works as expected.
 
You knew the problem has been created by the Plesk update and gave me this advice anyway?
At the time I asked about it, nothing was known yet. So I asked for more details from you to sort out the problem. Statement of the problem without providing the details usually useless.
Investigation of the any mail related problems should be started from reading maillog.
 
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At the time I asked about it, nothing was known yet. So I asked for more details from you to sort out the problem. Statement of the problem without providing the details usually useless.
Investigation of the any mail related problems should be started from reading maillog.
So you're saying that the development team hid the detected bugs for both the users and you?
 
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