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Resolved Can't upgrade from Onyx to Obsidian

hooly88

New Pleskian
Hi there,

i've some problem while upgrading a

Debian 8.11 x64 VPS from

Product: Plesk Onyx 17.8.11 Update #88

to

Plesk Obsidian 18.0.28

Plesk is showing in the System Overview:
(Plesk Obsidian 18.0.28 is available.)

But when i click on it the "Install" the "Install or Upgrade Product" in the new page is grayed out.

Same results with the command line:

- Killed the pending install process


Code:
root      8146  0.0  0.0   4340   808 ?        S    15:10   0:00 /bin/sh -c "/opt/psa/admin/bin/autoinstaller" "--service-mode" "--enable-xml-output" "--ssl-cert" "/opt/psa/admin/conf/httpsd.pem" "--branch" "release,stable"  --web-interface --with-ssl --disable-browser


root      8147  0.2  0.5 139508 20772 ?        S    15:10   0:01 /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser


root      8148  0.0  0.3  58720 15116 ?        S    15:10   0:00 /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser


# /usr/local/psa/admin/bin/autoinstaller

The installer go further but the only Plesk that i can istall is .. "Plesk Onyx 17.8.11"

So i can't upgrade Plesk :/

Any help?

Thanks
 
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