Issue Component Update Error

[Yako2508]

Hi,

I received an error message from the Plesk installer today when I wanted to update Plesk.
This error message is everywhere!

My System:
Debian 9.4‬
Plesk Onyx Version 17.8.11 Update #9

 

[Bitpalast]

This shows only a small portion of the installation log. Please check
/var/log/plesk/install/autoinstalller3.log
for all details of the failed installation.

 

[Yako2508]

A part of the last logs:

[2018-06-09 17:27:11.487175] skip package 'plesk-management-node-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system plesk-management-node-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.487346] skip package 'plesk-platform-runtime-1.0.2-debian.9.180209.1429.amd64' from component panel - same or newer version of this package is already installed (in system plesk-platform-runtime-1.0.2-debian.9.180209.1429.amd64)
[2018-06-09 17:27:11.487516] skip package 'plesk-release-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system plesk-release-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.487687] skip package 'plesk-repair-kit-17.8.11-debian9.0.build1708180516.08.all' from component panel - same or newer version of this package is already installed (in system plesk-repair-kit-17.8.11-debian9.0.build1708180516.08.all)
[2018-06-09 17:27:11.487859] skip package 'plesk-service-node-utilities-17.8.11-debian9.0.build1708180515.21.amd64' from component panel - same or newer version of this package is already installed (in system plesk-service-node-utilities-17.8.11-debian9.0.build1708180515.21.amd64)
[2018-06-09 17:27:11.488028] skip package 'plesk-skins-17.8.11-debian9.0.build1708180516.15.all' from component panel - same or newer version of this package is already installed (in system plesk-skins-17.8.11-debian9.0.build1708180516.15.all)
[2018-06-09 17:27:11.488199] skip package 'plesk-web-hosting-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system plesk-web-hosting-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.488384] skip package 'plesk-wp-upgrade-1.0-71.17091512.all' from component panel - same or newer version of this package is already installed (in system plesk-wp-upgrade-1.0-71.17091512.all)
[2018-06-09 17:27:11.488559] skip package 'psa-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system psa-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.488730] skip package 'psa-autoinstaller-3.22.11-debian.9.180221.1553.amd64' from component panel - same or newer version of this package is already installed (in system psa-autoinstaller-3.22.11-debian.9.180221.1553.amd64)
[2018-06-09 17:27:11.488899] skip package 'psa-libxml-proxy-2.9.7-debian9.0.18021314.amd64' from component panel - same or newer version of this package is already installed (in system psa-libxml-proxy-2.9.7-debian9.0.18021314.amd64)
[2018-06-09 17:27:11.489135] skip package 'psa-logrotate-3.8.2-debian9.0.build1708171004.18.amd64' from component panel - same or newer version of this package is already installed (in system psa-logrotate-3.8.2-debian9.0.build1708171004.18.amd64)
[2018-06-09 17:27:11.489310] skip package 'psa-phpmyadmin-4.7.8-debian9.0.build1708180222.15.all' from component panel - same or newer version of this package is already installed (in system psa-phpmyadmin-4.7.8-debian9.0.build1708180222.15.all)
[2018-06-09 17:27:11.489479] skip package 'psa-pylibplesk-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system psa-pylibplesk-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.489710] skip package 'psa-updates-17.8.11-debian9.0.build1708180326.12.all' from component panel - same or newer version of this package is already installed (in system psa-updates-17.8.11-debian9.0.build1708180326.12.all)
[2018-06-09 17:27:11.489901] skip package 'psa-vhost-17.8.11-debian9.0.build1708180425.13.all' from component panel - same or newer version of this package is already installed (in system psa-vhost-17.8.11-debian9.0.build1708180425.13.all)
[2018-06-09 17:27:11.489981] skip package 'sw-collectd-5.5.0.1-debian9.0.18011511.amd64' from component panel - same or newer version of this package is already installed (in system sw-collectd-5.5.0.1-debian9.0.18011511.amd64)
[2018-06-09 17:27:11.490056] skip package 'sw-cp-server-2.5.1-debian9.0.18012916.amd64' from component panel - same or newer version of this package is already installed (in system sw-cp-server-2.5.1-debian9.0.18012916.amd64)
[2018-06-09 17:27:11.490131] skip package 'sw-engine-2.24.9-debian.9.180409.1642.amd64' from component panel - same or newer version of this package is already installed (in system sw-engine-2.24.9-debian.9.180409.1642.amd64)
[2018-06-09 17:27:11.490207] skip package 'sw-librrd-1.6.0.1-debian9.0.18011511.amd64' from component panel - same or newer version of this package is already installed (in system sw-librrd-1.6.0.1-debian9.0.18011511.amd64)
[2018-06-09 17:27:11.490282] skip package 'sw-rrdtool-1.6.0.1-debian9.0.18011511.amd64' from component panel - same or newer version of this package is already installed (in system sw-rrdtool-1.6.0.1-debian9.0.18011511.amd64)
[2018-06-09 17:27:11.490392] skip keypackage 'plesk-core-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system plesk-core-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.490506] skip keypackage 'psa-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system psa-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.490617] skip keypackage 'plesk-web-hosting-17.8.11-debian9.0.build1708180301.19.amd64' from component panel - same or newer version of this package is already installed (in system plesk-web-hosting-17.8.11-debian9.0.build1708180301.19.amd64)
[2018-06-09 17:27:11.490689] Following packages will be installed: psa-locale-base-en-us-17.8.11-debian9.0.build1708180531.10.all
[2018-06-09 17:27:11.490721] ----------------
[2018-06-09 17:27:11.490887] Auflösung der Paketabhängigkeiten wird geprüft.
[2018-06-09 17:27:11.490948] autoinstaller: read output of DEBIAN_FRONTEND=noninteractive LANG=C apt-get --assume-yes --show-upgraded --purge --no-reinstall -o APT::Get::List-Cleanup=true -o Dpkg:ptions::=--force-confdef -o Dpkg:ptions::=--force-confold -o APT::Get::AllowUnauthenticated=false -o Acquire::Retries=3 -t 'stretch*' --just-print install psa-locale-base-en-us=17.8.11-debian9.0.build1708180531.10
[2018-06-09 17:27:11.984370] E: Version '17.8.11-debian9.0.build1708180531.10' for 'psa-locale-base-en-us' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
[2018-06-09 17:27:11.985491] Fehlerdetails werden in der Protokolldatei gespeichert...
Sources list:
Installed in system packages:
Error: Installation wird nicht fortgesetzt

Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen:
Reading package lists...
Building dependency tree...
Reading state information..

 

[Bitpalast]

I think that the problem is this:
Version '17.8.11-debian9.0.build1708180531.10' for 'psa-locale-base-en-us' was not found

My first idea on this is to check whether you are installing the component upgrade from the official Plesk servers or from a mirror. Maybe the mirror is not up to date? Can you try to install it from the official Plesk servers?
Ändern der Quelle für Updates/Upgrades

 

[Yako2508]

Okay, the server download the packages from the official plesk update servers.

 

[Bitpalast]

Probably too difficult for me to understand why the installation routine is claiming that it cannot find that file, because the file is present in
Index of /PSA_17.8.11/dist-deb-Debian-9.0-x86_64/base

One of the Debian experts on here needs to continue investigation.

 

[TomBoB]

check your hosts file.

some providers use the hosts file to point plesk updates to one of their own servers.
So you think it is grabbing updates straight from plesk while in reality it grabs them from a provider server.

 

[Basslover]

ganz ehrlich PLESK ist sowas von instabile, die Entwicklung ist mit immer mehr Fehler verbunden, genauso wie der nginx scheiss nur ärger mit...
es gibt bessere Panels Sorry ich war von Plesk überzeugt und hatte diese stets weitergeleitet... aber diese nur noch Fehler Updates, und sonstigen Ärger (welche stets wiederkehrend ist) NEIN DANKE ADIOS billig Tool

 

[MarkM]

Not sure why you decided to reply on an old topic to complain, but if you'd like to explain the issues you are having an english - we're all here to help.