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Question Connect in SSH

fl0645

New Pleskian
Hello, I am trying to connect in SSH with Putty or MobaXterm but not possible, should I put admin or root? I have attached with MobaXtrem the SSH ppk file but it blocks. What can I do? Thank you!!
 
You have to login as root with ssh connection. What kind of error message do you have? Any firewall?
 
I have login/password not good (sorry i am french), yes in
plesk there si a firewall : modsecurity
 
This is probably a question that needs to be directed to your provider. They will be able to give advice on how to login as root to your machine by SSH.
 
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