Domain Suspend/Unsuspend Problem

[Ozkan]

Hi,

I've a strange problem on my Server 2008 r2 box installed Plesk 9.5.4 and it so important for us.

I can suspend a domain from Plesk but when i want to unsuspend it Plesk wait too long and after shows unsuspend successfully. But website seems stopped in iis and no dns records. All of the domains have the same issue. Also when i checked the logs;

Execute ftpmng --install-vhost --soft "--vhost-name=denemehostu.com" failed:
at (domainmng::ftp_on_off line 413)
at Turn on domain denemehostu.com (state=8)(domainmng::turnDomain line 120)
Execute file name: C:\Plesk\admin\bin\domainmng.exe

then;

Execute ftpmng --reconfigure-all failed:
Execute file name: C:\Plesk\admin\bin\domainmng.exe

but when i use these commands from cli there is no error. Also when i tried from cli turn-on the domain;

c:\Plesk\admin\bin>domainmng.exe --turn-on --domain-name=denemehostu.com
Execute ftpmng --install-vhost --soft "--vhost-name=denemehostu.com" failed:
Execute ftpmng --reconfigure-all failed:
c:\Plesk\admin\bin>

I'm waiting for your help.

Thanks,

Kind Regards,,

 

[Ozkan]

This issue is very important for us.
Pls help

 

[IgorG]

In fact this issue is occurring when domainmng operation failed. If domainmng catch error during switching domain on/off, then operation rollback with ftpmng --reconfigure-all in the end of sequence.

But real issue is exists, it can be obtained in Administrative Tools -> EventLog -> Plesk
For example:

Event Type: Error
Event Source: domainmng.exe
Event Category: None
Event ID: 1
Date: 9/13/2010
Time: 6:14:07 AM
User: N/A
Computer: 5-KELLY
Description:
Execute websrvmng --start-vhost "--vhost-name=domain.com" failed: Site domain.com doesn't exist
at (domainmng::web_on_off line 402)
at Turn on domain domain.com (state=5)(domainmng::turnDomain line 120)
Execute file name: C:\Program Files\Parallels\Plesk\admin\bin\domainmng.exe

So, in fact, this issue caused by absence of several sites in IIS, despite it presents in Plesk.

 

[Ozkan]

Sure we control the logs first but we couldnt see any log for this problem. How can a parallels tech control this issue ? We are working with a datacenter so we wouldnt take licenses directly from parallels

 

[Ozkan]

Execute ftpmng --install-vhost --soft "--vhost-name=domainnametest.com" failed:
at (domainmng::ftp_on_off line 413)
at Turn on domain domainnametest.com (state=8)(domainmng::turnDomain line 120)
Execute file name: C:\Plesk\admin\bin\domainmng.exe
Execute ftpmng --reconfigure-all failed:
Execute file name: C:\Plesk\admin\bin\domainmng.exe

Logs is this.

 

[Zubin Saigal]

Facing the same issue. Were you able to fix it?

 

[Ozkan]

Hi Zubin,

I got contact to the parallels support for the problem. Also checked the memory buffer issue. After 3 weeks they replaced the domainmng.exe with the patched or fixed one. If u want to try please pm your mail. I can send the patched file.

 

[pasa]

Facing the same issue. Were you able to fix it?

 

[Ozkan]

if you r facing the same problem, i can send the fixed domainmng.exe. Please pm ur mail.