Resolved Doubts regarding Plesk 12.5 backup

[Nilton Santos]

Hi, I have some questions:

What is the local disk space required for backup even when configuring Plesk to send backup to an external FTP account?

After completing the transfer of the backup files to the external FTP area, should plesk keep any of these backup files locally?

For example, we have a server with pesk 12.5 that even after the completion of the backup to external FTP keep files locally in the folder:
/var/lib/psa/dumps/domains/domain.com.br/backup_user-data_2701031556.tgz

 

[Bitpalast]

What is the file date of these files? Plesk normally only keeps files on the local host if FTP failed.

 

[Nilton Santos]

Hi Peter,

Yes, are ocurring fails during backup as below, and files are not deleted from local disk:

[2017-01-06 02:17:28.055|169061] INFO: Error 55 Failed sending data to the peer
[2017-01-06 02:17:33.056|169061] INFO: Trying to resume upload...
[2017-01-06 02:17:33.168|169061] INFO: The utility executed with the return code: -1
[2017-01-06 02:17:33.425|169061] INFO: Seek out of scope of stream cache[9a62d718-3a5d-4578-89e4-b2d6b441e241]: Data transfer failed because of connectivity problems. Please, check connection to FTP and try again [:-964015328]

[2017-01-06 02:17:33.425|169061] INFO: pmm-ras finished. Exit code: 1
[167436]: 2017-01-06 02:17:33.447 ERROR a9096be0-bb31-4173-89d3-e7428795c46d Unable to upload dump to FTP, it remains in server repository and you can manually download and upload it to FTP. Upload diagnostic message: Data transfer failed because of connectivity problems. Please, check connection to FTP and try again

 

[Bitpalast]

That is not a bug, it is a feature. When the FTP transfer fails, the files are kept locally. Else you would not have any backup.

 

[Nilton Santos]

Ok Peter,

Can you help me about the error below:
[2017-01-06 02:17:28.055|169061] INFO: Error 55 Failed sending data to the peer
[2017-01-06 02:17:33.056|169061] INFO: Trying to resume upload...
[2017-01-06 02:17:33.168|169061] INFO: The utility executed with the return code: -1
[2017-01-06 02:17:33.425|169061] INFO: Seek out of scope of stream cache[9a62d718-3a5d-4578-89e4-b2d6b441e241]: Data transfer failed because of connectivity problems. Please, check connection to FTP and try again [:-964015328]

 

[Bitpalast]

No sorry, I cannot help you with this. Connectivity problem can be any number of things. It can be a timeout, a firewall, not enough space on the target, network issues during transfer. Maybe the FTP server does not support the APPE command? See this article on it: https://support.plesk.com/hc/en-us/...rom-backup-due-to-error-ack-Broken-pipe-write

 

[Nilton Santos]

Ok Peter,

Tanks