DrWeb problem "filter fails to pass object"

[ErwanG]

Hello,

I've problem with DrWeb.
A lot of emails are rejected with this message :

Sender = xxxxx@xxx.com
Recipients = yyyy@xxx.com
Subject = TR: Audit implant
Message-ID = <009601cdb2e7$3541b2e0$9fc518a0$@trouart@nowak.fr>

--- Antivirus report ---
Detailed report:
The filter fails to pass object to the DrWEB daemon

--- Antivirus report ---

The original message was stored in archive record named:
file was not created

I've put theses options in /etc/drweb/drweb_handler.conf :

ScanningErrors = pass
ProcessingErrors = pass

The problem seems to be resolved. But the next day, the problem comme back.

An idea ?

 

[IgorG]

Usually it is related to timeout settings in /etc/drweb/drweb32.ini and /etc/drweb/drweb_handler.conf
Try to increase FileTimeout and SocketTimeout in /etc/drweb/drweb32.ini at least.

 

[JeffreyZ]

I'm also having this problem. I get a "dear postmaster" email that reads: "A message with the following attributes was not delivered because it contains an object which cannot be checked by antivirus."

And the report reads:
--- Antivirus report ---
Detailed report:
The filter fails to pass object to the DrWEB daemon

--- Antivirus report ---

The original message was stored in archive record named:
file was not created

I changed the FileTimeout and SocketTimeout and also set ScanningErrors and ProcessingErrors to "pass". Then restarted DrWeb. After the restart I get an error "Interface binding error (/va/run/.daemon - Address already in use)!
-- bash: syntax error near unexpected token `('
Error listing socket (...

No server changes in the last 72 hours. I'm running Plesk 11.5 on CentOS 6.4

*** problem might have been that Parallels Store could not charge my credit card and instead of notifying me there was a problem it just shut down. Leaving me with the cryptic error message. Can't say for certain at this point as I have uninstalled the Antivirus completely from my server.