• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

during upgrading to 11.0.9

E

elhatab

New Pleskian
Hi

I am running Windows 2008 R2 server
using plesk panel 10.4.4 update 47 and while I an upgrading to 11.0.9

I got ye following warring which has stopped me and looking for any help before I continue .


here is the warning message:


Parallels Panel pre-upgrade checking...
WARNING: Since Panel 10.4, all subdomains have their own DNS zone. Check http://kb.parallels.com/en/112966 for more details.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

Proceeding with installation or upgrade without resolving the issues that were found can corrupt your data.
[ ] I confirm that I want to continue, regardless of found issues.
Continue Discard changes


----------

Please help and let me know what should I do here , and what is error for and how can I resolve it before I start my upgrade...

Thanks
Mohamed
 
I can suggest you run autoinstaller in debug mode:

ai.exe --console --debug

and check autoinstaller3.txt log. You can find it in temp directory like C:\1200e96e08fb420498ff955e2f6e7e93\autoinstaller3.txt
 
here is the tail of this file



Found errors: 0; Found Warnings: 1


Error:
WARNING: Since Panel 10.4, all subdomains have their own DNS zone. Check http://kb.parallels.com/en/112966 for more details.
ERROR: The system was unable to find the specified registry key or value.
ERROR: The system was unable to find the specified registry key or value.

Execute C:/c7a43b519dfef00488fb3aeb4c44cbbe/send-error-report.exe install
FileFetcher: get file (~empty)/PANEL-WIN_11.0.9/panel-11.0.9-ms_w2k8r2-x86_64.inf3
FileFetcher: get file (~empty)/SITEBUILDER-WIN_11.0.10/sitebuilder-11.0.10-ms-noarch.inf3
FileFetcher: get file (~empty)/BILLING-WIN_11.0.9/billing-11.0.9-ms-noarch.inf3
Parallels Installer was closed because of a long period of inactivity.


any advice ??

thanks
 
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