• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue E-mail rename / Horde problems

Ruben

New Pleskian
I recently tried to rename an e-mail address. While it seems the address was indeed renamed, Plesk threw me an error: "Table 'horde.imp_sentmail' doesn't exist" which seems to be related to this: Unable to access Horde webmail or rename a domain in Plesk: Table 'horde.table_name' doesn't exist.

The horde database did not exist (Horde was not installed according to the Plesk installer) so I installed it via the Plesk installer. All fine. At the same time I upgraded Plesk to the latest Obsidian.

Now when I go into my mail settings and click on the mailbox that I renamed, I get:
500 PleskUtilException
mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/domain.com/mailbox/@attachments: No such file or directory System error 2: No such file or directory

I tried deleting the mailbox in order to create it again, but that doesn't work either.
Now I found out there is still no horde database on my server... Anyway I don't really need Horde but I still need to fix the problem with this mailbox. Anyone an idea?
 
You may try this:
Code:
# plesk repair mail
And if that doesn't help, try with:
Code:
# plesk repair installation

Further information about the repair utility can be found here: Plesk Repair Utility: Mail
 
Thanks Monty. Good to know you can do "plesk repair mail" even for one specific address. That seems to have solved it.

It still surprises me that I don't have the horde database but let's not worry about that now.
 
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