• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Email error

drfarzad@

New Pleskian
We did try to migrate mailserver from mailenable to smartmail but we are getting
following error while migrating it -

--------------------
Can't set component parameters:defpackagemng failed: The system cannot locate the resource specified.
at load Web Server\serverconfig.xml
---------------------- Debug Info -------------------------------
0: common_func.php3:109
psaerror(string 'Can't set component parameters:defpackagemng failed: The system cannot locate the resource specified.
at load Web Server\serverconfig.xml')
1: class.DefPackageMng.php:169
DefPackageMng->setPackageParameters(string 'smartermail', array)
2: defaultcomponents.php:171
---------------------------
 
My work around was creating the file it was missing (serverconfig.xml), I had to pull it from another server running smartermail.

<?xml version="1.0" standalone="yes"?>
<Server xmlns="http://tempuri.org/serverConfig.xsd">
<Settings>
<Application_Directory>..\MRS</Application_Directory>
<Server_Port>9998</Server_Port>
<Virtual_Root>/</Virtual_Root>
<Bound_IP />
<WebSite_Name>SmarterMail Web Server</WebSite_Name>
<Service_Name>SMWebSvr</Service_Name>
</Settings>
</Server>


I also gave everyone full permissions to directory:

C:\Program Files (x86)\SmarterTools\SmarterMail\Web Server

Not sure if this is necessary, test it out and let me know.

regards,

Jorge
 
It works

Thank you Jorge, I was able to fix a problem with the Smartermail integration after applying your solution in my server.
Smatertools changed it's the configuration file from serverconfig.xml to MailService.exe.config and Plesk continued to look for the older one.
This is not more than a workaround, so hope Paralles fix this bug.
Best regards.
 
Last edited:
Back
Top