Email Receiving and Horde mail attachment sending problem in plesk 11.5.30

[SagarS]

Hello All,

Configuration:
OS: CentOS release 5.8
Plesk Panel: 11.5.30 CentOS 5 115130916.13

Today i have upgraded my plesk panel servers from v11 to 11.5.30. Its updated successfully but After up gradation our customers are facing some issues:

1. Horde v5.1.4 : Recipient cannot see email attachment.
2. Outlook has receiving problem on port 110 / 143.

I have searched a lot on net but not found proper solution.

Please help me to resolve the issue.

Also if someone can tell me how to switch webmail from horde to roundcube to all domains at a time not one by one.

 

[SagarS]

Hello,

@Paralles
Please update.

 

[CoreyT]

1. Horde v5.1.4 : Recipient cannot see email attachment.

A lot of others are having this issue as well with no fix from Parallels yet. Looks like it's been happening for a few months now.

 

[SagarS]

Hello CoreyT,

Thanks for reply.

Can you tell me how to switch webmail for all domains at a time ?

 

[Joel Wigley]

I just wanted to add that I'm also experiencing this problem on a freshly updated Plesk 11.5.30 box. Once the update went through, Horde would no longer send attachments correctly, either forwarding or in a fresh email.

Anyone at Parallels care to comment or provide a patch?

 

[SagarS]

Temporarily we have switched horde webmail to RoudeCube.
Roundcube is working fine.

 

[Joel Wigley]

Just installed update #18 for 11.5.30 but still the attachments are not sent on using Horde.

 

[Joel Wigley]

So in my case it turned out the problem was related to Horde's temporary directory. The fix Parallels provided is:

1. Check /usr/share/psa-horde/config/conf.php for $conf['tmpdir'] = '/tmp';
2. ls -la /tmp find the folder '.horde'
3. Permissions on /tmp/.horde were apache.apache
4. chown -R horde_sysuser:horde_sysgroup /tmp/.horde/

This solved the problem.

 

[SagarS]

Hi Joel,

It helps.

Thanks.

 

[nelem]

So in my case it turned out the problem was related to Horde's temporary directory. The fix Parallels provided is:

1. Check /usr/share/psa-horde/config/conf.php for $conf['tmpdir'] = '/tmp';
2. ls -la /tmp find the folder '.horde'
3. Permissions on /tmp/.horde were apache.apache
4. chown -R horde_sysuser:horde_sysgroup /tmp/.horde/

This solved the problem.

Solved here too. Thank you.