Resolved Email root@customerdomain.tld redirect to Provider?!

[daanse]

Hi,
just a little Question for my understanding.
Is a Email which is not setup by customer, i.e.: root@customerdomain.tld always redirected to Provider?
Because some Spammy things are going on from a Customer and the Spammer is always sending to root@customerdomain.tld and i always get this Email forwarded ....

Any Suggestions? Didn't found a explanation.

 

[UFHH01]

Hi daanse,

it is very easy to drop/reject eMails for non-existent mail - accounts:

Home> Subscriptions > YOUR-DOMAIN.COM > ( tab ) Mail > ( tab ) Mail settings > Mail for Non-Existent Users​

 

[daanse]

hi,

its set on reject. (Abweisen)
So i don't understand, why i still get Emails.
Maybe i have to repair the Config vhost?

 

[UFHH01]

Hi daanse,

to investigate issues/problems/errors with eMails, you should consider to look at eMail - headers and your mail - logs.
If this doesn't already point to a root cause, you would then inspect your configuration files for possible misconfigurations, or missing configuration options.

Plesk for Linux services logs and configuration files ( KB - article: 111 283 )​

 

[daanse]

HI,

I think this is some kind of Solution: https://kb.plesk.com/en/123731
Like expected, root@customerdomains.tld by default points to admin Email?
I followed that Article but seems not changes.