• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Email troubles after Plesk 8.0.0 upgrade

E

ewong

Guest
Hi All,

I have recently upgraded to Plesk 8.0.0. Since then, some of my clients have trouble using email via webmail and Outlook.

They got the message,
Your Internet Address has changed since the beginning of your Mail session. To protect your security, you must login again.

This problem is specific PC related, but we would like to fix it for some of our clients since it seems to be Plesk8 related.

Any suggestion would be much appreciated.

Many thanks,
Edward
 
You will need to off the ip address check in horde config.

go to /etc/psa-horde/horde/conf.php

and change :
$conf['auth']['checkip'] = true;

to:
$conf['auth']['checkip'] = false;
 
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