Emails not working

[Muhammad UmarH]

Hi,

We have switched off DNS however when trying to send an email to an external domain name the server is trying to send it internally.

Please help, no emails are being sent from server so why is it trying to send mail internally hence the error:
cannot chdir to mailname dir jonl

See output from mail log below,user@domain.com is external to this server:

Jun 17 14:19:57 'servername' postfix/pickup[16460]: 6E5DD24D6C0: uid=48 from=<webmaster@domain.com>
Jun 17 14:19:57 'servername' postfix/cleanup[17914]: 6E5DD24D6C0: message-id=<20120617141957.18762k1a8ccmory5@webmaster.domain.com>
Jun 17 14:19:57 'servername' postfix/qmgr[13402]: 6E5DD24D6C0: from=<webmaster@domain.com>, size=701, nrcpt=1 (queue active)
Jun 17 14:19:57 'servername' postfix-local[17917]: postfix-local: from=webmaster@domain.com, to=user@domain.com, dirname=/var/qmail/mailnames
Jun 17 14:19:57 'servername' postfix-local[17917]: cannot chdir to mailname dir 'anonymous': No such file or directory
Jun 17 14:19:57 'servername' postfix-local[17917]: Unknown user: user@domain.com
Jun 17 14:19:57 'servername' postfix/pipe[17916]: 6E5DD24D6C0: to=<user@domain.com>, relay=plesk_virtual, delay=0.07, delays=0.05/0.01/0/0.01, dsn=2.0.0, status=sent (delivered via plesk_virtual service)

Thanks

Best Regards,
Muhammad Umar Hanif
Systems Engineer
http://hyve.com

 

[Muhammad UmarH]

I have solved the issue myself, since no one replied.
This was an issue with the firewall, tcp ports POP3 and IMAP were blocking the emails.

Regards,
Muhammad Umar Hanif
Systems Engineer
http://hyve.com

 

[puntable]

Hello
Can you please elaborate on how you fixed this, as i am facing the exact same problem now.
Thanks!