Enabled outgoing mail control, now getting an odd message

[tkalfaoglu]

Some people are apparently unable to send mail now that I enabled the outgoing mail counter..
I see this in the maillog:

Dec 15 11:26:17 pluto qmail-queue-handlers[59169]: from=info@xxxxxxxx.com.tr
Dec 15 11:26:17 pluto qmail-queue-handlers[59169]: to=sbelli1@yyyyyyyyyyyyyyyyy.com
Dec 15 11:26:17 pluto py_limit_out[59171]: ERROR Rejecting message: mail account could not be reliably located for short mail account name 'info'. 220 different matching accounts were found. Mail subsystem is likely misconfigured.
Dec 15 11:26:17 pluto qmail-queue-handlers[59169]: handlers_stderr: DATA REPLY:554:5.7.8 Could not locate mail account for a given short mail account name 'info'. Try using full mail account name for authentication.
Dec 15 11:26:17 pluto qmail-queue-handlers[59169]: handlers_stderr: REJECT
Dec 15 11:26:17 pluto qmail-queue-handlers[59169]: REJECT during call 'limit-out' handler
Dec 15 11:26:17 pluto qmail-queue-handlers[59169]: Unable to open qmail custom error descriptor
Dec 15 11:26:17 pluto qmail-scanner-queue.pl: X-Qmail-Scanner-2.10st:[pluto.kalfaoglu.net145017517779759158] mail server permanently rejected message. (#5.3.0) -
Dec 15 11:26:17 pluto qmail-scanner-queue.pl: X-Qmail-Scanner-2.10st:[pluto.kalfaoglu.net145017517779759158] mail server permanently rejected message. (#5.3.0) - Illegal seek

 

[tkalfaoglu]

I think I got it: If they define their username with just "info" in their outlook/whatever, instead of info@xxxxxxxxxxxx.com.tr, then their mail is rejected.

 

[abdi]

Yes, that is correct and it's always (even for security reasons) recommended to disable the short email user names and instead only use the full / long email usernames.