• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Enabling Help Desk (ticket system)

G

Goldline

Guest
I dont see an helpdesk icon in the admin/client/domain desktop in plesk.

How do i enable the helpdesk ticket system in plesk allowing customers to send a ticket to the system administrator ?

Thanks in advance,

Goldline
 
Hi,

Check if you have Help Desk option on your Plesk license.
 
Ahey,

Allright i checked my Plesk license (trialkey)

And no i dont have the helpdesk option.

Help Desk : Off

Uhm well i was wondering since im only using it for one domain:

is it also possible to buy the Help Desk feature, without x amount of domains ?

My 2nd question is:
I registered a free domain name through no-ip.com (domain registry provider).
Id like to use this domain for my own website (physical).
What do i need to do, can someone explain this in detail ?

Thanks.
 
Back
Top