Resolved ERR_TOO_MANY_REDIRECTS Plesk 17.5.3

[Cihad Yavu]

We have a costumer that has hit their "Switch to User View Layout" (this is what I get told) and ever since Plesk is returning a 'ERR_TOO_MANY_REDIRECTS'.

psa stopall and start didn't work, as well as restarting the server. All Plesk patches have been applied fyi.
Is this a known bug in version 17.5?

 

[UFHH01]

Hi Cihad Yavu,

Is this a known bug in version 17.5?

Nope. It's not.

Pls. consider to tell the customer to delete his browser cache and the temporary files, which might be the root cause of his/her issues.

In addition, Plesk itself comes with the "Plesk Repair Utility", pls. consider to read and use:

=> Plesk Repair Utility​

 

[Cihad Yavu]

Hi Cihad Yavu,


Nope. It's not.

Pls. consider to tell the customer to delete his browser cache and the temporary files, which might be the root cause of his/her issues.

In addition, Plesk itself comes with the "Plesk Repair Utility", pls. consider to read and use:

=> Plesk Repair Utility​

We maintain all login details and have replicated this error on our end as well, making the deletion of Cookies and Cache invalid. Running 'plesk repair installation' did not work as well.

Luckily, this is a fresh server, so running plesk repair all did the trick. Thank you for pointing me into the right direction.