• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Error during AWStats update

Threz_

New Pleskian
I noticed that my Plesk 11.5.30 install recently updated. However, when I checked the "Install and Update Parallels Products" page, it still showed an outstanding update for a component. Clicking through, it was just AWStats webstat under Plesk hosting features.

However, if I try to update that I get the following error:

Code:
Installation started in background
Installing packages
Error: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

And the error log:
Code:
Installation started in background

Getting bootstrapper packages to installation list:
 skip package 'pp11.5.30-bootstrapper-11.5.30-cos6.build115130628.19.x86_64' from component common - there is same or newer version of this package is installed (in system pp11.5.30-bootstrapper-11.5.30-cos6.build115130628.19.x86_64)
Following bootstrapper packages will be installed: (empty)
 ----------------

Getting packages to installation list:
Following packages will be installed: awstats-7.1.1-13052215.parallels.noarch 
 ----------------
Check package set before installation
The following packages from not selected components will be installed because they are required by other components' packages you selected for installation: 
Installing packages
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='prep', stage='execute', sequence_order='-1', operation='install', exec_cmd='touch /tmp/pp-bootstrapper-mode.flag; touch /var/lock/parallels-panel-maintenance-mode.flag; rm -f /var/lock/parallels-panel-upgrade-failure.flag; :'
Traceback (most recent call last):
 File "/usr/local/psa/bin/yum_install", line 186, in <module>
 main()
 File "/usr/local/psa/bin/yum_install", line 181, in main
 installer.perform(to_install, opts.remove)
 File "/usr/local/psa/bin/yum_install", line 141, in perform
 raise Exception("Scriptlet or other non-fatal errors occurred during transaction.")
Exception: Scriptlet or other non-fatal errors occurred during transaction.
~empty
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_11_5_30', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'
Execute command /usr/local/psa/admin/bin/send-error-report install
Error: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.


It seems to be saying that I have a newer version already? How do I get rid of the update notice, or update this successfully?

I'm running on a CentOS 6.4 VPS.
 
Back
Top