Error ftp backup

[migarcia]

When I try to backup and send it via ftp, tells me the following error

<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<object name="server" type="server">
<message severity="error" code="ApplicationException">
<description>Cannot parse output file 'ftp://copia_246@internetdoor.es@ftp.internetdoor.es/' [URI no válido: no se puede analizar el nombre de host.]</description>
<message severity="error" code="UriFormatException">
<description>URI no válido: no se puede analizar el nombre de host.</description>
</message>
</message>
</object>
</execution-result>

I think it's the @ username ('ftp://copia_246@internetdoor.es@ftp.internetdoor.es/' ), but if the change by 40%, then it will not let me create the ftp repository

My system:
OS Microsoft Windows 6.1;build-7601;sp1.0;suite1296;product3
Panel version 10.4.4 Update #41, last updated at Aug 4, 2012 04:15 AM

 

[IgorG]

I have tried to translate "no se puede analizar el nombre de host" with Google Translate
Indeed, looks like problem in username. But I do not understand what do you mean "but if the change by 40%, then it will not let me create the ftp repository"? Could you please clarify a little bit?

 

[migarcia]

My english

Sorry,I do not speak English and although the language of the panel is in English, it gives this message in Spanish
The translation of the message is "Invalid URI: The hostname Could not be parsed"

I think the problem may be with the use of two @, but not how to avoid it.
When I change @ with% 40 (URLEncoding), it gives me the error in "Personal FTP Repository Settings "

 

[IgorG]

Why you can't change username "copia_246@internetdoor.es" to something like "copia_246", for example?

 

[migarcia]

It seems to work ... is working

But I need another solution because my customers do not have the ability to change the form of the name of the ftp (user @ domain) ...

But.... thanks!!!!