Error Messages after auto update 11.5.30 Update #42

[delpho]

hello,

after the update i've got many errors in plesk panel, for example:

- change webhosting settings (like password, etc)

Internal error.
ERROR: Call to a member function getWebServerFPAdminSysUser() on a non-object (Apache.php:738)


- click on server components in server manager:

ERROR: Call to a member function getWebServerPackage() on a non-object (class.ServiceControl.php:76)

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and so on...please help. i'm very frustated

 

[InderS]

Try this : http://kb.parallels.com/en/120503

 

[john_calvert]

I am having this same problem and the KB article does not help – the section, "componentsPackages" is already in the database.

These problems started happening when ProFTPd was upgraded (or reinstalled) and the CentOS version was upgraded from 6.5 to 6.6.

Please help - very frustrating.

thanks,
JC

 

[IgorG]

What do you mean

ProFTPd was upgraded (or reinstalled)

Plesk has own psa-proftpd package from Parallels. You shouldn't use any other third-party or original proftpd package on your server.

 

[john_calvert]

Thanks. Good point. The tech support of my server provider apparently used yum to install proftpd, which by the way I think was already installed. In the process, it appears that CentOS was upgraded to 6.6. Please verify for me that Plesk 11.5.30 (#48) will work with CentOS 6.6, or if I need to do anything else in order to properly upgrade to CentOS 6.6.

I have done a "yum remove" proftpd and now I attempting to install proftpd package via Plesk.

 

[UFHH01]

Hi john_calvert,

you can verify yourself, which OS is supported for your Plesk version, by having a look at the software requirements at:

http://download1.parallels.com/Ples...ls-plesk-panel-11.5-for-linux-based-os.html#3​

 

[john_calvert]

All back to normal now for me. After reinstalling proftpd via Plesk, FTP is working again. I also had to reinstall Horde (dunno why it got removed), and then disable it in the Tools & Settings > Webmail Services, and then re-enable. Horde is also now working again.