• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Error migrating from Onyx to Onyx

HoracioS

HoracioS

Regular Pleskian
Hello, I got this error trying to migrate one subscription:

Failed to fetch configuration data from Plesk servers
Cause: 'ascii' codec can't decode byte 0xb5 in position 2: ordinal not in range(128)
That is a critical error, migration was stopped.

Please let me know how to fix it.

Best regards,
Horacio
 
Most probably that one of account login name has non-ascii symbols like ö. Check it and try to rename.
 
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