ERROR: PleskFatalException

[omid]

hi
today i upgrade my plesk 8.1.1 to 8.2.1.
and advise you never do that.
after upgrade i recevied an email show success and after one anotehr email show failer.
now plesk is down and show this messege:

ERROR: PleskFatalException
Components::componentUpdate() failed: Unable to exec utility packagemng: packagemng: Error: HTTPD_SERVICE not defined
0: /usr/local/psa/admin/auto_prepend/auth.php3:484

unfortunately i didn't have any backup.
website is working but emails not.
may any one help me very soon?
can i restore to 8.1.1 by cancelling this upgrade ?
help me
thank u.
yahoo id: r_omid2000

 

[umgdesigns]

Hey, I have the exact[/] same issue. I am running PHP4 on a server with SUSE 9.3 (64bit). The server is from 1and1.

I tried restoring the PHP.ini file from the backup Plesk created during the hosing of the installation. That didn't do me any good.

You can see my error here:https://74.208.8.164:8443/

It seems to be related to the message 0: /usr/local/psa/admin/auto_prepend/auth.php3:484.

I found the file at the said location. There were no backups of it. I am going to try to locate the file in the package for distro and copy it to the same location.

I will let you know what happens. I am sure others are experiencing this too.

 

[omid]

my admin changes the config file of plesk at /etc/psa/
but i dont know what he do exactly
and after that i upgarde and this time it is ok

 

[ideasmultiples]

Use /usr/local/psa/bin/autoinstaller from ssh to test upgrades

 

[umgdesigns]

Originally posted by omid
my admin changes the config file of plesk at /etc/psa/
but i dont know what he do exactly
and after that i upgarde and this time it is ok

Any way you could find out what was changed in the config file? I tried restoring the backup config file, but no luck.

 

[omid]

he just tell me changed in config file and say after upgrade the address of something was changed and he change it again. after that u have to upgrade ur plesk.my plesk after the first upgrade loss a lot of its program. like firewal and whatdogs and ability to create db o open db admin.

 

[umgdesigns]

Ok, I'm not so sure this is the same issue.

 

[umgdesigns]

Issue Resolved

First I opened the config file:

etc/psa/psa.conf

I added the line (as it was missing, so sayed the rror message):

#apache startup script
HTTPD_SERVICE httpd

Now the message LIB_SSL_PATH not defined appears.

I added the lines to point to the LIB_SSL_PATH:

LIB_SSL_PATH /lib/libss.so.2
LIB_CRYPTO_PATH /lib/libcrypt.so.1

Now CLIENT_PHP_BIN is not defined either.

I added the line:

CLIENT_PHP_BIN /usr/local/psa/bin/php-cli

Your file names and locations may vary slightly from what I did. My Fedora Core server was slightly different.

The Plesk Login Screen Appears! (You may want to thank me - I accept cash)

I now have service restored to my email as well.