Error: SMTP Out going Email Error webmail and outlook

[AnnasB]

I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.

Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.

Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.

I have attached screen from webmail with SMTP error (250) : Authentication failed

With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error:

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 16/07/2014 15:13

The following recipient(s) cannot be reached:

'x@xxx.com' on 16/07/2014 15:13
Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'

When you set the outgoing requires authentication/ advance SSL you get:

Send test e-mail message: None of the authentication methods supported by this client are supported by your server.


I have tried changing to some outgoing ports to no avail.

Can someone help please

Thanks

 

[webconceptor]

Did you find a solution ? I did not find one...

 

[AnnasB]

I have finally managed to sort the server out after trying plesk 11 did not work, same issue.
I finally found a solution changing postfix to qmail read from:
http://kb.parallels.com/en/5801

Also upgrade php to 5.4
http://kb.parallels.com/en/115875

 

[NothernPeak]

Is there any solution to repear postfix?

I can't send emails in Plesk 12!

roundcoube gives SMTP error 250. Mozilla Thunderbird can't connect with SMTP server.

Everything works fine in Plesk 11.5 on my second VPS server.