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ERROR: SWKeyExFatalError Repository is not opened

C

CentOS

Guest
Hi,

I have some problem with it:

ERROR: SWKeyExFatalError
Repository is not opened

0: common_func.php3:4480
of_get_key_by_product(string 'plesk-unix')
1: common_func.php3:4480
getPleskKey()
2: common_func.php3:4559
getKeyProp(string 'demo')
3: auth.php3:48

How to reslove this? I did not do any updates for Plesk. 1-2 month ago worked well and now i see this when i try login to plesk.

Plesk work on CentOS.

Thanks!
 
Yes,

Put - grep -i repository /usr/local/psa/admin/conf/php.ini

Answer - swkey.repository_dir = "/etc/sw/keys"
 
Do you have correct permissions there?

# ll /etc/sw/keys/
total 32
drwxrws--- 2 psaadm swkey-data 4096 Jul 7 05:27 backup
-rw-r--r-- 1 psaadm swkey-data 22 May 4 12:36 info
drwxrws--- 2 root swkey-data 4096 Apr 30 03:24 instances
drwxrws--- 2 psaadm swkey-data 4096 Jul 7 05:27 keys
drwxrws--- 2 psaadm swkey-data 4096 May 11 06:01 lock
-rw-rw---- 1 root swkey-data 5451 Jul 13 05:50 registry.xml
drwxrws--- 2 psaadm swkey-data 4096 May 11 06:02 restart

# stat /etc/sw/keys/
File: `/etc/sw/keys/'
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: c0h/192d Inode: 21271654 Links: 7
Access: (2770/drwxrws---) Uid: ( 502/ psaadm) Gid: ( 503/swkey-data)
Click to expand...
 
In my case:

ll /etc/sw/keys/
total 28
drwxrws--- 2 psaadm swkey-data 4096 May 7 04:02 backup
-rw-r--r-- 1 psaadm swkey-data 22 Dec 29 2009 info
drwxrws--- 2 root swkey-data 4096 Dec 11 2009 instances
drwxrws--- 2 psaadm swkey-data 4096 May 7 04:02 keys
drwxrws--- 2 psaadm swkey-data 4096 Mar 23 09:44 lock
-rw-rw---- 1 root swkey-data 2231 Jul 6 04:02 registry.xml
drwxrws--- 2 psaadm swkey-data 4096 Mar 23 09:46 restart


stat /etc/sw/keys/
File: `/etc/sw/keys/'
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: 803h/2051d Inode: 38174831 Links: 7
Access: (2770/drwxrws---) Uid: ( 501/ psaadm) Gid: ( 502/swkey-data)
 
I would like to join the discussion. I have CentOS 5.4 and updated plesk 9.3 to 9.5 and cannot get to cp.

Errors:

ERROR: SWKeyExFatalError
Repository is not opened

0: common_func.php3:4536
of_get_key_by_product(string 'plesk-unix')
1: common_func.php3:4536
getPleskKey()
2: common_func.php3:4615
getKeyProp(string 'demo')
3: auth.php3:48


Found:

# grep -i repository /usr/local/psa/admin/conf/php.ini
swkey.repository_dir = "/etc/sw/keys"


# ll /etc/sw/keys/
total 32
drwxrws--- 2 psaadm swkey-data 4096 May 4 05:45 backup
-rw-r--r-- 1 psaadm swkey-data 22 May 4 05:45 info
drwxrws--- 2 root swkey-data 4096 Mar 12 14:00 instances
drwxrws--- 2 psaadm swkey-data 4096 May 4 05:45 keys
drwxrws--- 2 psaadm swkey-data 4096 Jul 25 21:57 lock
-rw-r----- 1 root swkey-data 2235 Jul 28 01:58 registry.xml
drwxrws--- 2 psaadm swkey-data 4096 Jul 25 22:03 restart




# stat /etc/sw/keys/
File: `/etc/sw/keys/'
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: 803h/2051d Inode: 59342889 Links: 7
Access: (2770/drwxrws---) Uid: ( 501/ psaadm) Gid: ( 502/swkey-data)



Please help. It is a nightmare not being able co access cp. Thanks.
 
Hello. This is what I get:

[root@m0678 ~]# ldconfig -v | grep libxmlrpc.so
[root@m0678 ~]# rpm -qa |grep xmlrpc
sw-xmlrpc-c-1.06.10-7.centos5



Thanks.
 
Hello guys, i got the same problem here, today i saw a message saying "Warning: You are currently operating within the grace period of your product license. To update your product license, select the Retrieve Keys option on the License Management page." so i went to the License Management Page, and click on Retrieve Keys, and i got this error:

ERROR: SWKeyExFatalError
error: bad lexical cast: source type value could not be interpreted as target

0: common_func.php3:4885
ka_update_key_forced(resource, string 'plesk-unix', string '9.3.0', array)
1: common_func.php3:4885
updateKeyAndNotify(resource)
2: key_update.php:14

Then looking for this problem i found this topic, so i did everything that the guy from Plesk said, follow below

[root@br02 ~]# grep -i repository /usr/local/psa/admin/conf/php.ini
swkey.repository_dir = "/etc/sw/keys"


[root@br02 ~]# ll /etc/sw/keys/
total 52
drwxrws--- 2 psaadm swkey-data 4096 Jun 28 11:36 backup
-rw-r--r-- 1 psaadm swkey-data 22 May 4 00:45 info
drwxrws--- 2 root swkey-data 4096 Nov 17 2009 instances
drwxrws--- 2 psaadm swkey-data 4096 Jun 28 11:36 keys
drwxrws--- 2 psaadm swkey-data 4096 Jun 28 11:24 lock
-rw-rw---- 1 root swkey-data 4691 Jul 1 04:03 registry.xml
drwxrws--- 2 psaadm swkey-data 4096 Jun 28 11:41 restart
[root@br02 ~]# stat /etc/sw/keys/
File: `/etc/sw/keys/'
Size: 4096 Blocks: 16 IO Block: 4096 directory
Device: 803h/2051d Inode: 29098042 Links: 7
Access: (2770/drwxrws---) Uid: ( 501/ psaadm) Gid: ( 502/swkey-data)
Access: 2010-07-28 09:53:50.000000000 -0300
Modify: 2010-07-01 04:03:23.000000000 -0300
Change: 2010-07-01 04:03:23.000000000 -0300


[root@br02 ~]# ldconfig -v | grep libxmlrpc.so
ldconfig: Path `/usr/lib64/mysql' given more than once
[root@br02 ~]# rpm -qa | grep xmlrpc
sw-xmlrpc-c-1.06.10-7.centos5

Please guys, help me. thanks
 
No takers? Anyone? Do I have to update the plesk key or is other issue? Thanks.
 
Ok. Tried to install my version (64) of libxmlrpc but it tells me it is already installed. I will ask for support and point to this post. Thanks.
 
Hi. It seems I cannot get support because my plesk is purchased by my hosting company and has a partner contract. Which takes me back to where I was. So I found this:
http://kb.odin.com/en/8623
but it is for windows. The error message is the same so is it a fix for Linux (in my case CentOS)?
Thanks.
 
Hi. I opened /etc/sw/keys/registry.xml and i can see that it is brocken. Has a lot of brocken code. I compared the registry.xml from my server with another one that I have on a identical server (same machine with same config) and i saw that it was a lot of code missing and some was bad. What is the correct structure or how can I send you my registry.xml output so you can help me fix it? Thanks.
 
My Fix..

Hi

I see this issue with some of the Plesk 9.5 versions Linux servers. I have managed to fix this by running below commands in the server:

# cd /etc/sw/
# chown psaadm.swkey-data keys -R
# /etc/rc.d/init.d/psa restart

Please try this :)
 
Sodhish said:
Hi

I see this issue with some of the Plesk 9.5 versions Linux servers. I have managed to fix this by running below commands in the server:

# cd /etc/sw/
# chown psaadm.swkey-data keys -R
# /etc/rc.d/init.d/psa restart

Please try this :)
Click to expand...

I done this, and didn´t work, same problem here =\
 
If the server is a Virtuzzo one please disable the VZPP and try it again...
 
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