Even so mailbox is disable mail is accepted but not delivered and not bounced

[GlobazS]

Hi,

I have Plesk 11.5.30 Update #47, Centos OS 6.5 x64, MTA Qmail 1.03

Today I encountered a estrange thing, a disabled mailbox was accepting mail but not bouncing it.

In the panel the "user@tld.com" mailbox is disabled, if a email is sent to that address Qmail accepts it:

======================================
Jul 4 17:51:35 mx3 qmail-queue-handlers[27432]: Handlers Filter before-queue for qmail started ...
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: from=root@mx3
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: to=user@tld.com
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: handlers_stderr: SKIP
Jul 4 17:51:36 mx3 qmail-queue-handlers[27432]: SKIP during call 'check-quota' handler

Jul 4 17:51:36 mx3 qmail: 1404492696.554748 info msg 41205812: bytes 363 from <root@mx3> qp 27434 uid 0

Jul 4 17:51:37 mx3 qmail: 1404492697.017836 starting delivery 188534: msg 41205812 to local tld.com-user@tld.com
Jul 4 17:51:37 mx3 qmail: 1404492697.114815 delivery 188534: success: did_0+0+1/
======================================

No mail is bounced, nothing, the message is not in the mailbox.

Tested in several accounts the result is the same, even in a new created account.

has anyone had a similar issue ?

thank you,
Hugo

 

[InderS]

Have you try to repair the mail server configuration on your server with the mchk utility ?

 

[GlobazS]

Hi InderS,

Thank you for the reply.

Yes done that but unfortunately the issue continues.

After the mchk, I disabled again, tested, mail accepted, not in inbox and not bounced.

I deleted the account, ok, mail bounced (as expected).

Created a new account with mailbox disabled, mail accepted, not inbox and not bounced.

I recall in plesk that if i disabled the mailbox e did got a warning saying that if no mail forward was configured the email would not be delivery, now that warning dos not exist (is that normal) ?


thank you,
Hugo