• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

EVERY email is end is makred as spam?!

C

CHD

Guest
Hi there,

i've recently setup plesk, with a linux server.
im running my own nameservers. for the purpose of this thread i'll call it ns1.server.co.uk and ns2.server.co.uk

the DNS settings of this domain are as follows:
*.webmail.server.co.uk. CNAME server.co.uk.
88.208.195.xx / 24 PTR server.co.uk.
server.co.uk. NS ns1.server.co.uk.
server.co.uk. NS ns2.server.co.uk.
server.co.uk. A 88.208.195.xx
server.co.uk. MX (10) mail.server.co.uk.
server.co.uk. MX (15) mail2.server.co.uk.
server.co.uk. TXT v=spf1 +a +mx -all
ftp.server.co.uk. CNAME server.co.uk.
mail.server.co.uk. A 88.208.195.yy
mail2.server.co.uk. A 88.208.195.xx
ns1.server.co.uk. A 88.208.194.zz
ns2.server.co.uk. A 88.208.194.bb
webmail.server.co.uk. A 88.208.195.xx
www.server.co.uk. CNAME server.co.uk.


then in my domain name provider (fasthosts) i've set all my domains nameservers to ns1.server.co.uk and ns2.server.co.uk. with no glue records or other settings in there.

for my other domains in plesk the DNS settings look like this:

<domain>. NS ns2.server.co.uk.
<domain>. NS ns1.server.co.uk.
<domain>. A <ip>
<domain>. MX (25) mail2.<domain>.
<domain>. MX (10) mail.<domain>.
<domain>. TXT v=spf1 +a +mx -all
<ip> / 24 PTR <domain>.
ftp.<domain>. CNAME <domain>.
mail.<domain>. A <ip>
mail2.<domain>. A <ip>
webmail.<domain>. A <ip>
www.<domain>. CNAME <domain>.

that all seems to be working ok. websites are running fine.

however, all emails from my domains are averaging a score of 5-10 from spam filters. sometimes higher.
have i setup the DNS settings incorrectly?

i havent switched on the SPF Spam protection in the plesk panel (i dont know what it is!)

also, when i use www.squish.net/dnscheck/ all the results look fine for my .co.uk domains, but the .com ones return this error message:

Warning: Server A.ROOT-SERVERS.NET did not provide address of k.root-servers.net - using simple local resolve to fill in the missing information.
Result: k.root-servers.net is 193.0.14.129
Warning: Server A.ROOT-SERVERS.NET did not provide address of l.root-servers.net - using simple local resolve to fill in the missing information.
Result: l.root-servers.net is 199.7.83.42
Warning: Server A.ROOT-SERVERS.NET did not provide address of m.root-servers.net - using simple local resolve to fill in the missing information.
Result: m.root-servers.net is 202.12.27.33

it also says this a lot:
DOMAIN.com. 172800 IN NS ns1.server.co.uk.
DOMAIN.com. 172800 IN NS ns2.server.co.uk. Answer returned from non-authoritative source

is that of any use?



also, when using the webmail, the score is generally much lower.
but from all email clients its high. (on all machines and locations)

for the account settings im using the following:
incoming server: mail.DOMAIN.com
outgoing server(SMTP): mail.DOMAIN.com

where DOMAIN relates to the domain in question, not the nameserver.

i told fast hosts about this all and they said my name servers hadn't been registered with the IP address, but now they should be fine.
so what else do i need to do?

i really hope somebody can help me!

thanks in advance.


heres an example of the spam report: (again, i have replaced my main domain with the word "server" the main domain is also the nameserver domain that i use for all client websites)

Return-Path: <info@server.co.uk>
X-Spam-Flag: YES
X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on
server.co.uk
X-Spam-Level: ********
X-Spam-Status: Yes, score=8.9 required=8.0 tests=AWL,DNS_FROM_OPENWHOIS,
FH_DATE_PAST_20XX,HTML_IMAGE_RATIO_08,HTML_MESSAGE,RCVD_IN_PBL,
RCVD_IN_SORBS_DUL,RDNS_NONE autolearn=no version=3.2.5
X-Spam-Report:
* 2.4 DNS_FROM_OPENWHOIS RBL: Envelope sender listed in bl.open-whois.org.
* 3.4 FH_DATE_PAST_20XX The date is grossly in the future.
* 0.0 HTML_IMAGE_RATIO_08 BODY: HTML has a low ratio of text to image area
* 0.0 HTML_MESSAGE BODY: HTML included in message
* 1.6 RCVD_IN_SORBS_DUL RBL: SORBS: sent directly from dynamic IP address
* [90.212.111.21 listed in dnsbl.sorbs.net]
* 0.5 RCVD_IN_PBL RBL: Received via a relay in Spamhaus PBL
* [90.212.111.21 listed in zen.spamhaus.org]
* 0.1 RDNS_NONE Delivered to trusted network by a host with no rDNS
* 0.9 AWL AWL: From: address is in the auto white-list
X-Original-To: info@server.co.uk
Delivered-To: info@server.co.uk
Received: from server.co.uk (unknown [127.0.0.1])
by server.co.uk (Postfix) with ESMTP id 3019BFD5F
for <info@server.co.uk>; Fri, 26 Mar 2010 15:47:16 +0000 (UTC)
Received: from RyanLaptop (unknown [90.212.111.21])
by server.co.uk (Postfix) with ESMTP
for <info@server.co.uk>; Fri, 26 Mar 2010 15:47:16 +0000 (UTC)
From: "MY NAME" <info@server.co.uk>
To: <info@server.co.uk>
Subject: 8.9 test
Date: Fri, 26 Mar 2010 15:47:16 -0000
Message-ID: <000301caccfb$9cd47f70$d67d7e50$@co.uk>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_0004_01CACCFB.9CD47F70"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AcrM+5xPmAEnM++kR/i4QJbZqrUHAA==
Content-Language: en-gb
X-Spam-Prev-Subject: test
 
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