Resolved Extension manager: Permission denied

[Daniel Castilla]

Hello,

for some time, the menu for Plesk's extensions has disappeared. If I try to enter it directly in the URL of "modules / catalog" I get the error message "Permission denied". I tried a plesk repair, restarted the server, installed the latest updates, all to no avail. I do not know what else I could try ... do you have an idea?

I don't know if it's relevant, but if I'm running command line "plesk bin extension" and install an extension, I cannot access the new extension on the Plesk Panel. It is displayed to me through the search, but I get the same error message "Permission denied". Old already installed extensions are accessible. I guess something is wrong with the (admin) user permissions after one of the last updates.

I attached a debug of plesk, but there isn't much I can work with.

The current version is Plesk Onyx 17.8.11 Update No. 41

 

[IgorG]

Make sure that Extensions checkbox is ticked in Tools & Settings > Custom View Settings

 

[Daniel Castilla]

I don't know why, but this checkbox was nowhere to be found, there were some other things missing too, which I didn't notice. So we checked the plesk database and we found a strange behaviour with the custom view for admin and fixed it, this resolved the problem. Thanks for the advice!

 

[Reese Jenner]

I don't know why, but this checkbox was nowhere to be found, there were some other things missing too, which I didn't notice. So we checked the plesk database and we found a strange behaviour with the custom view for admin and fixed it, this resolved the problem. Thanks for the advice!

I am having the same problem, but in your reply you don't state how you ACTUALLY solved it

 

[Sylthar]

I have the same issue. Could you tell how did you solve yours ?
Thank you