• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue EXTREMELY frustrating, emails keep being kicked back, DKIM, DMARC, and SPF setup

jayplesk2015 said:
You still think this is a certificate issue?
Click to expand...
Clients will refuse to connect to imaps or pop3s when the certificate does not match or doesn't even exist, and you shouldn't ever connect without SSL because your password WILL be stolen that way.
 
What mow said, most modern clients will refuse to connect when there's no SSL configured
 
scsa20 said:
What mow said, most modern clients will refuse to connect when there's no SSL configured
Click to expand...
Hey There

we did discover that the "iphone issue" SEEMS to be related to a password length, you would think in this "oversecure world" that they would actually encourage stronger ones, but indeed whether its plesk or the client itself, anything longer then say 12-14 characters breaks in the input cycle. Once we reduced the complexity of the passwords the server added immediately without issues.

As for securing with SSL I am unsure how to do this as there is already a certificate (on the hosted website) securing the domain, and if we put one on the mail, wont they conflict

I guess I need a bit more guidance, thanks everyone
 
Ok I just put the certificate back on whynotgus.agency, however when I did all email failed sending from the phone, and the phone showed a "certificate untrusted" , once we removed the cert it sent everything through, standing by for more ideas!
 
I think this post has been abandoned, just a heads up we did end up getting all email to work, but it cannot be secured as long as two certificates exist on the domain, so we left SSL off.
 
I am back again

We added the domain

doverleads.info

it has the following setup

  • proper DKIM, DMARC, and SPF records in the Plesk server
  • The same at Namecheap (Where the registar is)
  • An email setup under the domain
yet for all intents and purposes EVERY verification we send says ITS NOT setup right, I am so curious how this can be, screenshot attached!

screenshots attached
Plesk DNS settings
DKIM test doverleads.info
DKIM test whynotgus.agency
 

Attachments

  • 2023-05-05_20-24-43.jpg
    2023-05-05_20-24-43.jpg
    58.9 KB · Views: 11
  • 2023-05-05_20-26-02.jpg
    2023-05-05_20-26-02.jpg
    43.8 KB · Views: 10
  • 2023-05-05_20-27-22.jpg
    2023-05-05_20-27-22.jpg
    211.2 KB · Views: 12
jayplesk2015 said:
I am back again

We added the domain

doverleads.info

it has the following setup

  • proper DKIM, DMARC, and SPF records in the Plesk server
  • The same at Namecheap (Where the registar is)
  • An email setup under the domain
yet for all intents and purposes EVERY verification we send says ITS NOT setup right, I am so curious how this can be, screenshot attached!

screenshots attached
Plesk DNS settings
DKIM test doverleads.info
DKIM test whynotgus.agency
Click to expand...
Also here is a copy of the current Namecheap records, I noticed that the records are less now, but We had everything in there, it still wasnt working
 

Attachments

  • 2023-05-05_21-59-39.jpg
    2023-05-05_21-59-39.jpg
    99.3 KB · Views: 10
I am not sure whether large red letters improve the content quality of the question. Maybe other users will be more inclined to respond if you could write a simple, clear question what you would like to know.
 
Last edited:
Peter Debik said:
I am not sure whether large red letters improve the content quality of the question. Maybe other users will be more inclined to respond if you could write a simple, clear questions what you would like to know.
Click to expand...
I think i was more then clear on the issues, and provided ample evidence of what was happening, it is also possible that I just exhausted the level of knowledge available on this server. Writing in red was for attention, which it got from someone who clearly doesn't know the answer to my question!
 
Bash: 
╭─ pwsh      羽437ms⠀                                                                                                                                                                                                              9,21:48 
╰─ff dig -t mx doverleads.info

; <<>> DiG 9.16.28 <<>> -t mx doverleads.info
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21368
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;doverleads.info.               IN      MX

;; AUTHORITY SECTION:
doverleads.info.        3601    IN      SOA     dns1.registrar-servers.com. hostmaster.registrar-servers.com. 1683259397 43200 3600 604800 3601

;; Query time: 162 msec
;; SERVER: 192.168.2.51#53(192.168.2.51)
;; WHEN: Tue May 09 21:49:15 US Mountain Standard Time 2023
;; MSG SIZE  rcvd: 117

╭─ pwsh      羽267ms⠀                                                                                                                                                                                                              9,21:48 
╰─ff dig -t txt doverleads.info

; <<>> DiG 9.16.28 <<>> -t txt doverleads.info
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6074
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;doverleads.info.               IN      TXT

;; AUTHORITY SECTION:
doverleads.info.        3601    IN      SOA     dns1.registrar-servers.com. hostmaster.registrar-servers.com. 1683259397 43200 3600 604800 3601

;; Query time: 371 msec
;; SERVER: 192.168.2.51#53(192.168.2.51)
;; WHEN: Tue May 09 21:48:28 US Mountain Standard Time 2023
;; MSG SIZE  rcvd: 117

╭─ pwsh      羽0ms⠀                                                                                                                                                                                                                9,15:11 
╰─ff dig -t ns doverleads.info

; <<>> DiG 9.16.28 <<>> -t ns doverleads.info
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18534
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;doverleads.info.               IN      NS

;; ANSWER SECTION:
doverleads.info.        1800    IN      NS      dns1.registrar-servers.com.
doverleads.info.        1800    IN      NS      dns2.registrar-servers.com.

;; Query time: 22 msec
;; SERVER: 192.168.2.51#53(192.168.2.51)
;; WHEN: Tue May 09 21:48:04 US Mountain Standard Time 2023
;; MSG SIZE  rcvd: 103

raw


Check your DNS settings because everything I'm checking doesn't exist.
 
scsa20 said:
Bash: 
╭─ pwsh      羽437ms⠀                                                                                                                                                                                                              9,21:48 
╰─ff dig -t mx doverleads.info

; <<>> DiG 9.16.28 <<>> -t mx doverleads.info
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21368
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;doverleads.info.               IN      MX

;; AUTHORITY SECTION:
doverleads.info.        3601    IN      SOA     dns1.registrar-servers.com. hostmaster.registrar-servers.com. 1683259397 43200 3600 604800 3601

;; Query time: 162 msec
;; SERVER: 192.168.2.51#53(192.168.2.51)
;; WHEN: Tue May 09 21:49:15 US Mountain Standard Time 2023
;; MSG SIZE  rcvd: 117

╭─ pwsh      羽267ms⠀                                                                                                                                                                                                              9,21:48 
╰─ff dig -t txt doverleads.info

; <<>> DiG 9.16.28 <<>> -t txt doverleads.info
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6074
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;doverleads.info.               IN      TXT

;; AUTHORITY SECTION:
doverleads.info.        3601    IN      SOA     dns1.registrar-servers.com. hostmaster.registrar-servers.com. 1683259397 43200 3600 604800 3601

;; Query time: 371 msec
;; SERVER: 192.168.2.51#53(192.168.2.51)
;; WHEN: Tue May 09 21:48:28 US Mountain Standard Time 2023
;; MSG SIZE  rcvd: 117

╭─ pwsh      羽0ms⠀                                                                                                                                                                                                                9,15:11 
╰─ff dig -t ns doverleads.info

; <<>> DiG 9.16.28 <<>> -t ns doverleads.info
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18534
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;doverleads.info.               IN      NS

;; ANSWER SECTION:
doverleads.info.        1800    IN      NS      dns1.registrar-servers.com.
doverleads.info.        1800    IN      NS      dns2.registrar-servers.com.

;; Query time: 22 msec
;; SERVER: 192.168.2.51#53(192.168.2.51)
;; WHEN: Tue May 09 21:48:04 US Mountain Standard Time 2023
;; MSG SIZE  rcvd: 103

raw


Check your DNS settings because everything I'm checking doesn't exist.
Click to expand...
See that’s the thing, it’s all in there! I am so confused!
 
NameCheap has 2 different DNS services (well... 3), if you're using their FreeDNS service, you will need to update your name servers to point to their FreeDNS service. If you're confused please reach out to your registrar for assistance.
 
Nothing to reach out about if you just pay attention for a moment or two in Namecheap's Dashboard.

When you click on Manage for your domain, you'll see four items in the nav. bar for settings.

The first, Domain, has a drop-down menu under Nameservers. Just look 'em over.
 
There are 2 basic DNS available on namecheap but you can add more by clicking on "Add" button. When you update your nameservers just wait for the update because it will take up to 48 hours. I recently updated my nameservers it worked.
 
You must log in or register to reply here.

Similar threads

P
Question dmarc, spf, dkim setup problem
Replies
2
Views
401
PeterKi
P
peterbinsje
Question Mails sent by plesk_virtual (local) are not delivered
Replies
4
Views
489
peterbinsje
peterbinsje
F
Issue SOGo - emails sent from webmail, both manually created and autoresponder/vacation/out-of-office, are rejected. They miss spf, dkim, dmarc, everything
Replies
1
Views
407
Farfalk
F
E
Issue Several understanding errors in my postfix
Replies
4
Views
6K
estanis
E
C
Issue DKIM and SPF do not align with RFC5322. Then DMARC result is fail.
Replies
2
Views
3K
cmartinez127
C
Back
Top