Failed to update Panel.

[Stepster]

When I log in to the recently updated Panel v11.5, I see the following error:

Failed to update Panel. You can send the update log to Parallels support to try fixing the issue.​

But it appears to have updated. "11.5.30 Update #3, last updated at July 6, 2013 11:52 AM" - It's carried out an automated update (to update #2) and I've just forced the most recent Update #3.

Any clues? Where will I find the mentioned logs? It's not immediately obvious!

 

[IgorG]

Try to fix it with using repair.exe utility. "Plesk\bin\repair.exe --help" output - there is a lot of useful repair commands

 

[Stepster]

At the moment I've not found the relevant log files indicating what the error might be, so don't really know where to start with this command!

Where might I find the logs holding details of this update error?

 

[Sad]

Plesk installation / upgrade log is
C:\ParallelsInstaller\autoinstaller3.log

If any error during upgrade happened, you can find it this log. To find it faster you can use search by keyword error:

Also are you seeing any errors in Plesk or something works strange?

 

[Stepster]

The most recent error in the log say:

Error:
~empty
Installation started in background
Determining the packages that need to be installed.

Not terribly helpful!

Earlier, I have:

MSI (04) [2013-07-03 03:57:49.160]: Check conditions error: MS SQL server installer requires 'File And Printer Sharing for Microsoft Networks' service to be installed. Please click the 'Start' button, then select 'Control Panel->Network Connections->Local Area Connection->Properties->Install->Service' and install it.

Now, 'File And Printer Sharing for Microsoft Networks' is installed and ticked, but I don't currently see any connections to MS SQL within the Panel. MS SQL 2008 is installed however.

I've tried running:

C:\Program Files (x86)\Parallels\Plesk\bin>repair --reconfigure-mssql-webadmin-site
Database web administration services were successfully reconfigured.

But should I be adding a connection within the Panel to this database? What might the log-in details be!

Other than this, the Panel seems to be functioning without issue.

 

[Stepster]

So can anyone offer any advice here? How to I go about getting my MSSQL database re-registered in the Panel?