Resolved Failed to update Plesk

[Fx17]

Hello,
In the past few days, Plesk (17.5.3) is no longer able to update it automatically on one of my production servers.

Here is the error message that I get by looking at the log file:

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

The full log file is available at this address: http://sav.mxg.fr/plesk/onyx/log/21092017

Thank you in advance for your technical support ;-)

 

[UFHH01]

Hi Fx17,

what is the output over your command line ( logged in as user "root" over SSH ), when you use the recommended command from your error message:

dpkg --configure -a

?

 

[Fx17]

there is no error message because the operation is not completed!

root@backup1:~# dpkg --configure -a
Setting up sw-engine (2.22.2-debian80.201706221742) ...
[ ok ] Restarting sw-engine (via systemctl): sw-engine.service.
Setting up plesk-engine (17.5.3-debian8.0.build1705170622.17) ...
Setting up linux-libc-dev:amd64 (3.16.43-2+deb8u3) ...
Setting up libapache2-mod-proxy-psa (2.4.10-debian8.0.17031415) ...
Setting up mariadb-server-core-10.0 (10.0.32-0+deb8u1) ...
Setting up plesk-libmyodbc (5.2.7-debian8.0.17031415) ...
Setting up plesk-dovecot-core (2.2.27-debian8.0.17031716) ...
Setting up mariadb-client-core-10.0 (10.0.32-0+deb8u1) ...
Processing triggers for libc-bin (2.19-18+deb8u10) ...
Setting up sw-librrd (1.6.0.1-debian8.0.17031415) ...
Setting up linux-image-3.16.0-4-amd64 (3.16.43-2+deb8u3) ...
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-3.16.0-4-amd64
W: Possible missing firmware /lib/firmware/tigon/tg3_tso5.bin for module tg3
W: Possible missing firmware /lib/firmware/tigon/tg3_tso.bin for module tg3
W: Possible missing firmware /lib/firmware/tigon/tg3.bin for module tg3
/etc/kernel/postinst.d/zz-update-grub:
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-3.16.0-4-amd64
Found initrd image: /boot/initrd.img-3.16.0-4-amd64
done
Setting up plesk-release (17.5.3-debian8.0.build1705170317.16) ...
Setting up sw-collectd (5.5.0.1-debian8.0.17031415) ...
Setting up sw-rrdtool (1.6.0.1-debian8.0.17031415) ...
Setting up mariadb-client-10.0 (10.0.32-0+deb8u1) ...
Setting up plesk-base (17.5.3-debian8.0.build1705170317.16) ...
Setting up psa-zendframework (1.12.17-debian8.0.build1705170314.14) ...
Setting up psa (17.5.3-debian8.0.build1705170317.16) ...
Installing new version of config file /etc/plesk-release ...
Setting up psa-locale-base-en-us (17.5.3-debian8.0.build1705170615.09) ...
Setting up mariadb-server-10.0 (10.0.32-0+deb8u1) ...

 

[Fx17]

After a very long waiting period, here is the message that I get!

root@backup1:~# dpkg --configure -a
Setting up plesk-core (17.5.3-debian8.0.build1705170317.16) ...

Configuration file '/etc/sw-cp-server/conf.d/plesk_site_preview.conf'
 ==> Modified (by you or by a script) since installation.
 ==> Package distributor has shipped an updated version.
   What would you like to do about it ?  Your options are:
    Y or I  : install the package maintainer's version
    N or O  : keep your currently-installed version
      D     : show the differences between the versions
      Z     : start a shell to examine the situation
 The default action is to keep your current version.
*** plesk_site_preview.conf (Y/I/N/O/D/Z) [default=N] ?

 

[IgorG]

Press Enter.

 

[Fx17]

Problem solved, thank you both for your help!