File Manager not working

[modulesoft]

Hello,
After we updae to plesk 12.
we are not able to access file manager inside plesk. its giving this error : check attachment,


Also when we tries to delete a domain we cant't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:

it seems some permission issue.
i already executed plesk configutor and permission fix tool but the issue remains.

 

[IgorG]

It is difficult to say what is wrong there without investigation logs and CLI utilities output directly on your server. "Can't decrypt data" may be related to passwords decryption. Try to use this article for troubleshooting - http://kb.odin.com/en/118485