Resolved forward mails get no error

[Oli_mt]

Hi,

I have a problem with forward mails.

Following example.

Email: test1@plesktest.abc (My adress in plesk)
Email: max@muster.abc (the forward adress insert in test1@plesktest.abc)
Email: sender@domain.abc (sender adress)

If I send a mail from sender@domain.abc to test1@plesktest.abc
Every thing is fine and max@muster.abc get the mail

But now if i change the adress max@muster.abc to max1@muster.abc (no existing adresse)
and i send mail to test1@plesktest.abc the sender sender@domain.abc get no error mail
like

Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

test1@plesktest.abc
host mail.plesktest.abc [xxx.xxx.xxx.xxx]
SMTP error from remote mail server after RCPT TO:<test1@plesktest.abc>:
550 5.1.1 <test1@plesktest.abc>: Recipient address rejected:
User unknown in virtual mailbox table


Please can you help me ?!

Regards
Oliver

Plesk Onyx Version 17.5.3 Update #43

 

[MarkM]

Are these domains on the same server?

 

[Oli_mt]

No, different servers.

 

[Oli_mt]

Hi,

here is the logfile:

Mar 15 21:28:44 srv01 postfix/smtpd[2477]: connect from mout.domain.abc[111.111.111.111]
Mar 15 21:28:44 srv01 postfix/smtpd[2477]: 54DE01C61960: client=mout.domain.abc[111.111.111.111]
Mar 15 21:28:44 srv01 postfix/cleanup[2480]: 54DE01C61960: message-id=<002501d3bc9c$3692b260$a3b81720$@domain.abc>
Mar 15 21:28:44 srv01 check-quota[2481]: Starting the check-quota filter...
Mar 15 21:28:44 srv01 /usr/lib/plesk-9.0/psa-pc-remote[876]: handlers_stderr: SKIP
Mar 15 21:28:44 srv01 /usr/lib/plesk-9.0/psa-pc-remote[876]: SKIP during call 'check-quota' handler
Mar 15 21:28:44 srv01 drweb[2482]: Starting the drweb filter...
Mar 15 21:28:44 srv01 qmail-queue[2482]: scan: the message(drweb.tmp.aVVOVe) sent by sender@domain.abc to test1@plesktest.abc is passed
Mar 15 21:28:44 srv01 /usr/lib/plesk-9.0/psa-pc-remote[876]: handlers_stderr: PASS
Mar 15 21:28:44 srv01 /usr/lib/plesk-9.0/psa-pc-remote[876]: PASS during call 'drweb' handler
Mar 15 21:28:44 srv01 postfix/qmgr[1547]: 54DE01C61960: from=<sender@domain.abc>, size=4184, nrcpt=1 (queue active)
Mar 15 21:28:44 srv01 postfix-local[2485]: postfix-local: from=sender@domain.abc, to=test1@plesktest.abc, dirname=/var/qmail/mailnames
Mar 15 21:28:44 srv01 postfix/smtpd[2477]: disconnect from mout.domain.abc[111.111.111.111]
Mar 15 21:28:44 srv01 dovecot: service=lda, user=test1@plesktest.abc, ip=[]. msgid=<002501d3bc9c$3692b260$a3b81720$@domain.abc>: saved mail to INBOX
Mar 15 21:28:44 srv01 check-quota[2492]: cannot get sender domain
Mar 15 21:28:44 srv01 check-quota[2492]: Unable to intialize check-quota mail handler
Mar 15 21:28:44 srv01 plesk sendmail[2491]: Error during 'check-quota' handler
Mar 15 21:28:44 srv01 postfix/pickup[1546]: 8942E1C6196E: uid=30 from=<SRS0=jRnG=GF=domain.abc=sender@plesktest.abc>
Mar 15 21:28:44 srv01 postfix/cleanup[2480]: 8942E1C6196E: message-id=<002501d3bc9c$3692b260$a3b81720$@domain.abc>
Mar 15 21:28:44 srv01 postfix/pipe[2484]: 54DE01C61960: to=<test1@plesktest.abc>, relay=plesk_virtual, delay=0.23, delays=0.17/0/0/0.06, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
Mar 15 21:28:44 srv01 postfix/qmgr[1547]: 54DE01C61960: removed
Mar 15 21:28:44 srv01 postfix/qmgr[1547]: 8942E1C6196E: from=<SRS0=jRnG=GF=domain.abc=sender@plesktest.abc>, size=4349, nrcpt=1 (queue active)
Mar 15 21:28:45 srv01 postfix/smtp[2496]: 8942E1C6196E: to=<sender@domain.abc>, relay=mail.muster.abc[222.222.222.222]:25, delay=0.85, delays=0.01/0.01/0.53/0.31, dsn=5.0.0, status=bounced (host mail.muster.abc[222.222.222.222] said: 554 Sorry, no mailbox here by that name. (in reply to RCPT TO command))
Mar 15 21:28:45 srv01 postfix/cleanup[2480]: 6919B1C61962: message-id=<20180315202845.6919B1C61962@srv01.plesktest.abc>
Mar 15 21:28:45 srv01 postfix/bounce[2497]: 8942E1C6196E: sender non-delivery notification: 6919B1C61962
Mar 15 21:28:45 srv01 postfix/qmgr[1547]: 6919B1C61962: from=<>, size=6328, nrcpt=1 (queue active)
Mar 15 21:28:45 srv01 postfix/qmgr[1547]: 8942E1C6196E: removed
Mar 15 21:28:45 srv01 postfix-local[2498]: postfix-local: from=MAILER-DAEMON, to=srs0=jrng=gf=domain.abc=sender@plesktest.abc, dirname=/var/qmail/mailnames
Mar 15 21:28:45 srv01 postfix-local[2498]: cannot chdir to mailname dir srs0=jrng=gf=domain.abc=sender: No such file or directory
Mar 15 21:28:45 srv01 postfix-local[2498]: Unknown user: srs0=jrng=gf=domain.abc=sender@plesktest.abc
Mar 15 21:28:45 srv01 postfix/pipe[2484]: 6919B1C61962: to=<SRS0=jRnG=GF=domain.abc=sender@plesktest.abc>, relay=plesk_virtual, delay=0.01, delays=0/0/0/0, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
Mar 15 21:28:45 srv01 postfix/qmgr[1547]: 6919B1C61962: removed

Please, can me help anybody?!

Regards
Oliver

 

[MarkM]

Have you tried running the following command to see if any errors are found?

# plesk repair mai

 

[Oli_mt]

Hi Mark,

thanks for your answer.
The respones is 0 Error Messages, 0 Warnings and 0 Errors resolved.

 

[Bitpalast]

... and i send mail to test1@plesktest.abc the sender sender@domain.abc get no error mail
like

Could you please clarify whether you mean "no error" mail or "one error mail", "an error mail"? If the sender does not get an error mail when the recipient mail address does not exist, this can indeed be correct when the sender mailbox is configured to not to respond to senders who are mailing to non-existent mailboxes.

 

[Oli_mt]

After updating from Plesk Onyx Version 17.5.3 Update #43 to Version 17.8.11 Update #1, it works as desired.
Its look like a bug in earlier Version