• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved FTP access Issue

S

susan_jo

New Pleskian
I have 2 IP operating in the same server for iis web hosting. First is the IP of the server and the other one is added. I had created FTP users from plesk and is working for the first IP and not working for the second IP. Any solutions for why this is happening?
 
Could you please post the server's OS and Plesk version?

Does the issue happens with all FTP users? Can you connect to the FTP when using the second IP and then the authentication fails?
 
Thank you for your time. Yes it happened with all ftp users in the second IP.
The issue was with the group permission for ftp to that IP.
 
You must log in or register to reply here.

Similar threads

EnriqueR
Issue Remote FTP Backup fails
Replies
8
Views
819
embrem
E
K
Resolved Backup error message gives curl command that will fail
Replies
2
Views
4K
kirsteng
K
J
Issue Error 500 Plesk\Exception\Database (DB query failed: SQLSTATE[HY000] [2002] Connection refused)
Replies
5
Views
489
Raul A.
R
B
Resolved Update broke FTP access
Replies
5
Views
959
Sebahat.hadzhi
Sebahat.hadzhi
I
Question Limit access by ip to Plesk
Replies
6
Views
855
IDIDID
I
Back
Top