• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

FTP Issues on all domains

RyanSett

New Pleskian
Hello,

I've checked the firewall and FTP is allowed incoming, I added the passive ports to the firewall.

Plesk shows the user in active connections, but when I connect to any domain I get an error that its not able to retrieve the directory. I am not sure if plesk just doesn't know what the \ directory is or if the main config messed up on the domain or sites level.

I am running Plesk 12 on CentOS7.

Any help would be greatly appreciated.
 
Hello Ryan,

For starters are you able to connect and list files if you used command line FTP client?
Code:
#ftp yourhost.com
#cd httpdocs
#dir or ls

If you are able (& are using FileZilla), then chances are the assigned passive ports are blocked in your network.
 
Back
Top