FTP Log in issues...

[YorkshireSteve]

Hello,

I tried posting this earlier but think it might have failed - please forgive me if it appears twice!

I enabled SSH on a domain on one of our Plesk servers, and then shortly after disabled SSH. Since then, FTP for that domain isn't working - I simply get "530 Login incorrect". If I re-enable SSH I can connect via SFTP, but still not regular FTP. Other accounts have been unaffected.

I've tried resetting / changing the domain password, the username, reconfiguring the domain, upgrading all packages on the server (inc. Plesk) and physically rebooting the server. Nothing works, just the same error. I know that removing and re-adding the domain will probably work, however it's a large site with lots of traffic therefore would rather not have to do this if it's avoidable.

The server's running CentOS Linux 5.4, with Plesk 9.2.3 with latest updates all-round.

Hope someone can help!

Thanks,

Steve

 

[YorkshireSteve]

Anyone got any ideas here?!

 

[Nataliya Zagr]

Hello,

Please, check the following article, the problem with "530 Login incorrect" error is described there:

http://kb.odin.com/en/4647

Thank you

 

[YorkshireSteve]

Ni Nataliya,

Thank you very much for the response... The article helped, but didn't quite fix the problem. Changing the username (as instructed) didn't change the home directory in /etc/passwd.

Once I knew the problem was to do with the user's home directory I have to manually change this using the following command:

$ usermod -d /var/www/vhosts/my-domain.com/ username

I've tested this by changing the username and password in Plesk and it works fine now.

Thanks!

Steve

 

[MoushinR]

FTP Logs

Hi,
I have plesk 9.2. I have some difficulties in generating the ftp logs for my domains. How about can i do this. Can any one help please.