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Question FTP passive mode - can not connect

E

epole73

New Pleskian
Hello,

hope someone can help me with that issue.

Here are the server specs:
OS ‪Ubuntu 18.04.3 LTS‬
Product Plesk Onyx
Version 17.8.11 Update #69, last updated on Oct 4, 2019 11:34 AM

My problem is, that i have created an FTP accounts. But when i try to acces via Filezilla to port 21 to my plesk server, i get a timeout after a while and nothing happens (see attached File).

I have tried this, and everything works fine so far, so i have passive mode open and the rule in the firewall is also set:
How to configure the passive ports range for ProFTPd on a server behind a firewall

Can someone help, i do not know what else can i do.

Kind regards,
Jake
 

Attachments

  • 2019-10-05 20_31_26-ftp_error.png
    2019-10-05 20_31_26-ftp_error.png
    11.8 KB · Views: 11
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