• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue FTP randomly stops working, only SFTP is accessible.

R

Rowan

New Pleskian
This wasn't the first time but ProFTPD randomly stops working while it's still listening on port 21 it doesn't accept requests other than SFTP.

Status: Connection established, waiting for welcome message...
Error: Connection closed by server

I've already tried re configuring passive FTP with the following documentation:
support.plesk.com

 How to configure the passive ports range for ProFTPd on a Plesk server behind a firewall

Applicable to: Plesk for Linux Question How to configure the passive ports range for ProFTPd on a server behind a firewall? Answer Note: When configuring the passive port range, a selected port ...
support.plesk.com support.plesk.com

Within that documentation I also followed the firewall rules and NAT policy but all have no success.

Does anyone have any suggestions that I could follow? the symptoms started a few months ago after a Plesk update.
 
You must log in or register to reply here.

Similar threads

R
Issue Unable to connect to FTP via
Replies
4
Views
847
kilowhisky65
K
A
Issue FTP - Insecure server, it does not support FTP over TLS.
Replies
3
Views
738
Alban Staehli
A
B
Resolved Update broke FTP access
Replies
5
Views
959
Sebahat.hadzhi
Sebahat.hadzhi
B
Resolved How do I enable FTPS?
Replies
10
Views
1K
Kaspar
K
H
Issue Backup failing to connect to remote FTP server
Replies
5
Views
3K
Peter Debik
P
Back
Top