FTP Username error

[GiuseppeB]

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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk Panel 11.0.9 update #60 Linux CentOs 6.5

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
FTP Accounts cannot contain usernames with @ character.

ACTUAL RESULT
Error: Some fields are empty or contain invalid data.

EXPECTED RESULT
Acceptance of usernames with @

ANY ADDITIONAL INFORMATION

We need a username with special characters, because we have an application
that uses FTP account with username as "user@ita.it" only
and we cannot change it
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Thanks

 

[InderS]

Hello,

Which application are you using ? And pleak panel is not creating the FTP user with the user@domianname. You will have to use normal username for the plesk FTP

 

[GiuseppeB]

Unfortunately, we have created a software on CD (a thousand copies)
using ftp to activate the registration code.
The username and password are inside the cd and we can not change them.

the username contains an @
and passw. a / and a =
as allow cPanel to the ftp server in hosting we left.

I saw that for this request was made:
http://forum.parallels.com/showthread.php?108425-FTP-Username-Requirements

 

[IgorG]

I have checked and found that cPanel does not allow create FTP accounts with @ symbol.

In Plesk ftp account is rigidly connected to system user. And Linux does not allow @ symbol in name of system user:

[root@ppu11-5 ~]# useradd asd@asd
useradd: invalid user name 'asd@asd'

 

[GiuseppeB]

It 's true, cPanel does not allow the @
but complete the username "pippo" with: @domain.com
and must necessarily use the full username "pippo@domain.com".

However, if it is not editable, I am forced to give up the service
thank you very match