• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Google Authenticator causes "too many redirects"

SleuvinS

New Pleskian
I activated Google authenticator extension, put it on my phone, and captured the QR code. Now when I try to access my administration panel, after entering my password, I got that error message:

The page isn't redirecting properly


Firefox has detected that the server is redirecting the request for this address
in a way that will never complete.


This problem can sometimes be caused by disabling or refusing to accept
cookies.

I tried to enable cookies and tried with chromium instead of firefox, but I kept the same issue. I disabled Google Authenticator through ssh, and it now work properly, so I'm sure it's GA that is causing this issue.

As other extensions, I have Webserver Configuration Troubleshooter, Gitman and SSH Key Manager, which is giving me an error with my wordpress site installation:
ERROR: pm_Exception
Incorrect format of SSH public key

How can I enable any of the two authentication systems so I don't use just passwords?

EDIT: Okay, this forum section seems more appropriate thanks. Now I should state that I'm using plesk 12 on a linux environment (CentOS 6.8).
 
Last edited:
Back
Top