Groups and Autoresponders

[JeromeC]

I'm not sure this is the right place for it but I will post it and see what comes of it.

I have a client that has several common e-mail groups (info@example.com, support@example.com, customerservice@example.com, etc.) and they have autoresponders set up for these groups so that the person e-mailing this group knows that the request was received. That is not my issue (but may be of some importance).

When user@example.com (in the group info@example.com) has an autoresponder turned on and someone e-mails that group (info@example.com), user@example.com's autoresponder replies to that e-mail.

Is there any way that it can be set up so only direct e-mails can be responded to via the autoresponder?

Thanks

Server Info
CentOS 5
Plesk 9.2.1

 

[Denis Sirochenko]

Hello,

Note that in Plesk you can set conditions for automatic reply at Home > Domains> domain.name > Mail Accounts > mail@account.name > Autoresponders >. Autorespond can be sent only when specified words are found in message subject or body. It is the only way in Plesk to choose what messages should receive autoresponds.

Regards,
Denis.