GUI broken since last update (12.0.18 70)

[Boris Bojic]

Hello,

since the last update to 12.0.18 69 and 70, my Control Panel is broken.

There are three stylesheet files missing: common.css, main-buttons.css and responsive.css.

I didn't change anything theme specific ever. Any ideas or solutions how I can solve that?

Ubuntu 14.04.3 LTS, Plesk 12.0.18 70 ...

 

[IgorG]

Have you tried

/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair

from thread

[IMPORTANT]: READ THIS FIRST TO FIND QUICK SOLUTION FOR THE EXISTING ISSUE/QUESTION

?

 

[Boris Bojic]

Yes, i tried that. But it didn't change anything.

Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative APS controller database (apsc) upgrade and repair has been started.
===> Cumulative upgrade and repair of APS controller database has been completed.
===> Cumulative APS controller upgrade and repair (final stage) has been started.
===> Cumulative upgrade and repair of APS controller (final stage) has been completed.
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade and repair of Plesk database (revertable stage) has been completed.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade and repair of Plesk (final stage) has been completed.
Reconfiguring mail subsystem...
Reconfiguring Apache web server...
AH00548: NameVirtualHost has no effect and will be removed in the next release /etc/apache2/plesk.conf.d/server.conf:6
Reconfiguring ProFTPD FTP server...
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Regenerating web servers' configuration files...
Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/var/log/plesk/install/plesk_12.0.18_repair.log' and '/var/log/plesk/install/plesk_12.0.18_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.

 

[IgorG]

Have you tried switch off nginx? Does it help?

 

[Boris Bojic]

I don't use NGINX.

 

[UFHH01]

Hi Boris Bojic,

There are three stylesheet files missing: common.css, main-buttons.css and responsive.css.

If I try to open

https://92-51-151-105.kundenadmin.hosteurope.de:8443/theme/css/common.css?1401798064
https://92-51-151-105.kundenadmin.hosteurope.de:8443/theme/css/main-buttons.css?1401798064
https://92-51-151-105.kundenadmin.hosteurope.de:8443/theme/css/responsive.css?1401798064

or if I try as well

https://lvps92-51-151-105.dedicated.hosteurope.de:8443/theme/css/common.css?1401798064
https://lvps92-51-151-105.dedicated.hosteurope.de:8443/theme/css/main-buttons.css?1401798064
https://lvps92-51-151-105.dedicated.hosteurope.de:8443/theme/css/responsive.css?1401798064

Source code inspected with Google Chrome ( view-source:https://lvps92-51-151-105.dedicated.hosteurope.de:8443/login_up.php3 )​

... I have no issues at all ( apart from the standart Plesk certificate, which isn't valid for your domain ) viewing the files. Please try to delete temporary internet files and coockies from your browser in use and try as well another browser, just to make sure, that the issues is not browser related.

 

[Boris Bojic]

It works now because I reinstalled the theme stuff, like so:

root@lvps92-51-151-105:/# dpkg -r --force-depends plesk-skins
dpkg: plesk-skins: dependency problems, but removing anyway as you requested:
plesk-management-node depends on plesk-skins (>= 12.0.0).

(Reading database ... 112681 files and directories currently installed.)
Removing plesk-skins (12.5.30-ubuntu14.04.1346.15100718) ...
root@lvps92-51-151-105:/# wget http://autoinstall.plesk.com/PSA_12.0.18/dist-deb-Ubuntu-14.04-x86_64/base/plesk-skins_12.0.18-977.14060319_all.deb
--2015-11-02 14:30:15--  http://autoinstall.plesk.com/PSA_12.0.18/dist-deb-Ubuntu-14.04-x86_64/base/plesk-skins_12.0.18-977.14060319_all.deb
Resolving autoinstall.plesk.com (autoinstall.plesk.com)... 93.184.221.133
Connecting to autoinstall.plesk.com (autoinstall.plesk.com)|93.184.221.133|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1145872 (1.1M) [application/x-deb]
Saving to: 'plesk-skins_12.0.18-977.14060319_all.deb'

100%[=======================================================================================================================================================================>] 1,145,872   --.-K/s   in 0.04s  

2015-11-02 14:30:15 (27.2 MB/s) - 'plesk-skins_12.0.18-977.14060319_all.deb' saved [1145872/1145872]

root@lvps92-51-151-105:/# dpkg -i plesk-skins_12.0.18-977.14060319_all.deb
Selecting previously unselected package plesk-skins.
(Reading database ... 111833 files and directories currently installed.)
Preparing to unpack plesk-skins_12.0.18-977.14060319_all.deb ...
Unpacking plesk-skins (12.0.18-977.14060319) ...
Setting up plesk-skins (12.0.18-977.14060319) ...

After this, everything was fine (as you've found out)

 

[UFHH01]

Hi Boris Bojic,

please consider to reply earlier, if you resolved the issue on your own, so people willing to help you don't invest time for nothing.

 

[Alex3001]

Great, it helped in my case, too (I had the same problem) Thanks, Boris

 

[Boris Bojic]

It happened again when I installed the lastest update 12.0.18 Update Nr. 71 ... this is annoying.