• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Help Desk link missing

Z

ZopfWare

Regular Pleskian
After upgrade to Plesk 12 Help desk link to osticket installation disappeared.

How do I get my sites osticket installation to appear again for help desk?
 
Just in case check corresponding setting in panel.ini. Maybe it is disabled there.
 
I do not find a panel.ini on my system...Plesk 12 Centos 6.. did find a panel.ini.sample though.

Where would i find this file?
 
Actually, according to bugreport PPP-8368 this link was really dropped. But you can use Custom Buttons if you need this link.
 
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