• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

help needed: mails are delayed several hours

S

Sven L.

Regular Pleskian
Hello,

could anyone point me where and how to start researching this problem a customer reports:

- they send an email at 16:00
- it doesn't arrive until 18:30


i have discarded local problems already. could it be greylisting related even tho it happens to mails between the same domain?
where should i start looking?


plesk 9.5.4 on ubuntu 10.04 and postfix
(i do realize there is no more official support for this version, but i will not update to 11.x when the 11.x forum is filled with dozens of bugs every day)
 
You must log in or register to reply here.

Similar threads

S
Issue New mail stuck in queue with age 23 hours
Replies
6
Views
2K
phoenixisp
phoenixisp
EnriqueR
Question Incoming mail is stored in Junk folder
Replies
6
Views
988
EnriqueR
EnriqueR
I
Question Mail fail
Replies
0
Views
793
ivanes82
I
Y
Resolved Mail doesn't work - Help needed
Replies
7
Views
6K
naseremad
N
carlsson
Resolved Outgoing administrator mail not authorized [missing SPF record in sender domain]
Replies
11
Views
4K
rkbonatto
rkbonatto
Back
Top