Resolved Help - not able to access plesk outside network

[jimmy joseph]

Appreciate if anyone could help me out here.. Mine is a clean new plesk installation on Linux cent OS 7.5. No domains, no customers, no plans whatsoever.. All I'm trying to do is, access plesk at my home via browser so that i can try it out.. i tried different technique for the past 3-4 days, but no luck.. I'm able to access plesk UI in the same VPS, but not outside the VPS machine network.. the surprising fact is, I'm able to ping my VPS from home, but not able to access plesk UI at home using IP address..

Plesk works great on VPS browser:

Plesk UI is not accessible at my home:

Any help, highly appreciate..

 

[IgorG]

Are you sure that port 8443 is not firewalled?

 

[jimmy joseph]

thanks for the reply. i did a firewall list ports. following is what i got.

[root@plesk jimsweb]# firewall-cmd --list-ports
You're performing an operation over default zone ('plesk'),
but your connections/interfaces are in zone 'public' (see --get-active-zones)
You most likely need to use --zone=public option.

22/tcp 21/tcp 25/tcp 53/tcp 53/udp 80/tcp 110/tcp 143/tcp 443/tcp 465/tcp 587/tcp 993/tcp 995/tcp 8443/tcp 8447/tcp 8880/tcp 49152-65535/tcp 20/tcp 106/tcp 113/tcp 953/tcp 990/tcp 3306/tcp 5432/tcp 4190/tcp 6308/tcp

since it said my zone is different, i issued firewall list with pubic option. Does this mean port 8443 is not open to public? If so, how do i enable it..?

[root@plesk jimsweb]# firewall-cmd --list-ports --zone=public
3389/tcp 53/tcp 53/udp
[root@plesk jimsweb]#

 

[jimmy joseph]

ok - i gave --zone=public option and opened ports. Its working fine now.