• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Horde Down, Atmail working

shoggy24

Regular Pleskian
users on my server are not able to send email through Horde, no error message is displayed, mail appears as if it going to be delivered when you hit send but it is not. It doesn't matter if the recipient domain is on the same server or not. it is almost as it dissapears into thin air. A tail of the mail log shows the following;

Jun 25 17:07:26 websvr imapd: IMAP connect from @ [127.0.0.1]INFO: LOGIN, user=user@domain.com, ip=[127.0.0.1], protocol=IMAP
Jun 25 17:07:27 websvr qmail-queue-handlers[15718]: Handlers Filter before-queue for qmail started ...
Jun 25 17:07:27 websvr qmail-queue-handlers[15718]: from=--hostname
Jun 25 17:07:27 websvr qmail-queue-handlers[15718]: hook_dir = '/usr/local/psa/handlers/before-queue'
Jun 25 17:07:27 websvr qmail-queue-handlers[15718]: starter: submitter[15719] exited normally
Jun 25 17:07:27 websvr qmail: 1245974847.308351 new msg 14518095
Jun 25 17:07:27 websvr qmail: 1245974847.309684 info msg 14518095: bytes 617 from <--hostname> qp 15719 uid 48
Jun 25 17:07:27 websvr qmail: 1245974847.337355 end msg 14518095
Jun 25 17:07:27 websvr imapd: 1245974847.395601 LOGOUT, user=user@domain.com, ip=[127.0.0.1], headers=0, body=0, rcvd=618, sent=562, maildir=/var/qmail/mailnames/domain.com/testmail/Maildir

I wonder if the issue is because it is displaying the hostname in the from = line instead of the email name of the sender.

I need help fixing this.

Thank you
 
Still not working!!!!!!!!

I have been trying to fix this, now i am seeing this error;

Some args not defined. Use /usr/local/psa/handlers/info/10-spf-uXVbMv/executable <FROM> <TO>

I suspected the missing From and To argumnts was the problem but i have no idea where to fix this or see more detailed error message.

Anyone???
 
Maybe I'm lucky, but my problems with Horde are usually fixed by reinstalling psa-horde and psa-imp packages.

Also you can try to check webmail.domain.com/horde/test.php

For issues with handlers - there is mchk utility:
# /usr/local/psa/admin/sbin/mchk
 
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