• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Horde Login Page Refreshes - Huh?

xomatech

New Pleskian
Hi there... so I just installed a brand new install of the very latest Obsidian Version 18.0.24. I migrated one domain from another Plesk server to test things.

Whenever I try to log in to Horde I put in my username (e-mail) and password and the pages immediately refreshes, doing nothing. If I put in the wrong password, it takes several seconds and comes back saying that the credentials are wrong (which is normal).

If I check the mail log, I see two lines appear immediately.... those are:

Mar 4 22:29:00 host courier-imaps: LOGIN, user=bernardo@gysgt.com, ip=[::1], port=[53240], protocol=IMAP
Mar 4 22:29:00 host courier-imaps: LOGOUT, user=bernardo@gysgt.com, ip=[::1], headers=0, body=0, rcvd=46, sent=350, time=0, starttls=1


It looks like it's logging me in and out immediately, which might explain why, instead of taking me to the inbox, the login page refreshes. Almost as if I were deliberately logging out, even though I'm not.

Because this is a brand new install of Plesk on a new server, I'm wondering if there's some kind of setting I need to change within Horde to make it work.

Thank in advance!
 
Hi @xomatech,
What OS are you using? As you did open the post in the Windows section but from the log seems to be a Linux server.
Can you check the Apache logs and also the horde log?
/var/log/httpd/error_log or /var/log/apache2/error_log
/var/log/psa-horde/psa-horde.log
 
Back
Top