Horde/Upgrade problem

[CBruyland]

Hi,

Yesterday I've upgraded our RedHat Enterprise Linux 5 to version 5.1 through YUM from the official RedHat repository.
When I login into Plesk, I can no longer use the update feature, I recieve the error:

The build version you tried to install does not suit your operating system.
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.

How can I solve this?

I am also not able to use the Horde webmail on our client domains. During login, I always receive the "login failed" error. When I execute the horde test.php script, and test the IMAP connection, I recieve the following errors:

PHP Mail Server Support Test
Attempting to automatically determine the correct connection parameters for your server:
Trying protocol imap/notls, Port 143:
ERROR - The server returned the following error message:
[CLOSED] IMAP connection broken (server response)Trying protocol imap/ssl, Port 993:
ERROR - The server returned the following error message:
Certificate failure for localhost: self signed certificate:
/C=US/ST=NY/L=New York/O=Courier Mail Server/OU=Automatically-generated
IMAP SSL key/CN=localhost/emailAddress=postmaster@example.comTrying protocol imap/ssl/novalidate-cert, Port 993:
ERROR - The server returned the following error message:
[CLOSED] IMAP connection broken (server response)Trying protocol imap/tls/novalidate-cert, Port 143:
ERROR - The server returned the following error message:
[CLOSED] IMAP connection broken (server response)Could not determine a successful connection protocol. Make sure your mail server is running and you have specified the correct port.

How can I solve this?

 

[Ales]

The same just happened on one of our servers. Does suexec work for you? Perl, cgi scripts, etc.?

 

[CBruyland]

I've not tested those yet. My know problems are:

- horde (webmail)
- imap connections
- ftp connections (sftp is working well)

I'm working together with 4PSA technical service to solve these problems.
I will post more when the problems are solved...

 

[Ales]

Suexec thing was simple, the suexec modified by Plesk got overwritten. This hasn't happened in a long time, so I didn't think of it at first, although it's the most obvious solution...

 

[zooming]

Hello CBruyland,

Have you managed to solve this problem?

Thank you!

Alexandre

 

[koreshokk]

Originally posted by CBruyland
Hi,

Yesterday I've upgraded our RedHat Enterprise Linux 5 to version 5.1 through YUM from the official RedHat repository.
When I login into Plesk, I can no longer use the update feature, I recieve the error:

The build version you tried to install does not suit your operating system.
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.

How can I solve this?


I am also not able to use the Horde webmail on our client domains. During login, I always receive the "login failed" error. When I execute the horde test.php script, and test the IMAP connection, I recieve the following errors:

PHP Mail Server Support Test
Attempting to automatically determine the correct connection parameters for your server:
Trying protocol imap/notls, Port 143:
ERROR - The server returned the following error message:
[CLOSED] IMAP connection broken (server response)Trying protocol imap/ssl, Port 993:
ERROR - The server returned the following error message:
Certificate failure for localhost: self signed certificate:
/C=US/ST=NY/L=New York/O=Courier Mail Server/OU=Automatically-generated
IMAP SSL key/CN=localhost/emailAddress=postmaster@example.comTrying protocol imap/ssl/novalidate-cert, Port 993:
ERROR - The server returned the following error message:
[CLOSED] IMAP connection broken (server response)Trying protocol imap/tls/novalidate-cert, Port 143:
ERROR - The server returned the following error message:
[CLOSED] IMAP connection broken (server response)Could not determine a successful connection protocol. Make sure your mail server is running and you have specified the correct port.

How can I solve this?

In order to fix your first issue with Plesk updater, please, try to edit /etc/redhat-release file manually and replace "5.1" with "5" there.

To solve the issue with webmail, please, see the following articles:
http://kb.swsoft.com/article_50_1143_en.html
http://kb.swsoft.com/en/184

 

[Ales]

These articles do not help in regards to IMAP / webmail issues.

_____________
cat /etc/php.ini | grep session.auto_start
session.auto_start = 0
_____________
telnet localhost 143
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2004 Double Precision, Inc. See COPYING for distribution information.
Connection closed by foreign host.
_____________
/sbin/sysctl fs.file-max
fs.file-max = 203636

There are no apache seg faults, just "kernel: imapd" segfaults after any
connection attempt to webmail or any other IMAP connection.
_____________
PHP Mail Server Support Test
Attempting to automatically determine the correct connection parameters for your server:

* Trying protocol imap/notls, Port 143:

ERROR - The server returned the following error message:

[CLOSED] IMAP connection broken (server response)

* Trying protocol imap/ssl, Port 993:

ERROR - The server returned the following error message:

Certificate failure for mail.modronebo.net: self signed certificate:
/C=US/ST=NY/L=New York/O=Courier Mail Server/OU=Automatically-generated
IMAP SSL key/CN=localhost/emailAddress=postmaster@example.com

* Trying protocol imap/ssl/novalidate-cert, Port 993:

ERROR - The server returned the following error message:

[CLOSED] IMAP connection broken (server response)

* Trying protocol imap/tls/novalidate-cert, Port 143:

ERROR - The server returned the following error message:

[CLOSED] IMAP connection broken (server response)

Could not determine a successful connection protocol. Make sure your mail server is running and you have specified the correct port.
_____________

I wish it was that simple as these articles suggest...

 

[Ales]

A quick fix - disabling selinux solves the IMAP problem. Just setting the status to permissive doesn't.

Should be fixed in Plesk 8.3