Follow along with the video below to see how to install our site as a web app on your home screen.
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May be it is not installed or may be your license does not support this feature.
If it is not installed then you can install it via Add/Remove Programs->Plesk->Modify->Change
If your license does not support it then you should contact with SWSoft sales team with a corresponding request.
Anyway there should be a tip in left side of Panel why it's not accessible.